Position Overview 

At Waukon Feed Ranch, agriculture and family are the roots of our business.  Our mission is to grow and develop our customers, employees, and community through providing products and services needed for a vibrant rural economy.  The Grain and Energy Associate contributes to our mission by facilitating grain and energy services for our customers and creating successful opportunities for the WFR.   

 Essential Job Responsibilities  

• Provide excellent customer service and act in a polite and professional manner to all customers and staff  
• Responsible to greet customers, assist with their needs, be the first line for answering the phone 
• Ensure the front and scale are covered if absent 
• Operate the forklift as needed to unload product in the warehouse 
• Fill small LP tanks for customers  
• Build relationships with grain and energy customer base  
• Have a working knowledge of local and regional grain markets 
• Maintain a close relationship with grain operations team and coordinate logistics and/or issues with them in a timely manner 
• Assist with coordinating trucking as assigned 
• Assist with products and ingredient purchasing 
• Complete all grain accounting work including but not limited to settlements, month and year end reporting, writing checks, position reports, defers, etc. 
• Work with state auditors during annual grain audits 
• Update website bids  
• Actively work to stay within budget for grain and energy division 
• Proactively look to increase and expand energy business 
• Assist with energy purchasing decisions 
• Assist with directing energy operations staff logistics  
• Ensure the fuel station is clean and maintenance is completed  
• Coordinate shipments of LP with our transportation department 
• Assist with inventory of energy products  
• Complete energy accounting functions 
• Facilitate A/R and collection efforts 
• Have a working knowledge of all areas that the Director of Grain & Energy Marketing covers 
• Serve as backup to the Director of Grain & Energy Marketing in absences 
• Work extended hours as assigned, especially seasonally 

 Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. 

 Education and/or Experience 

Associate’s degree (AA) or equivalent from a two-year college or technical school; or one year of related experience and/or training; or equivalent combination of education and experience.   

Qualifications 

• Detail oriented and organized 
• Ability to problem solve and troubleshoot
• Great communication
• Collaboration with all team members and staff members
• Ethical 
• Self-starter and driven
• Customer focused
•  Ability to lift a minimum of 10 lbs. 
•  Ability to bend, reach, squat & kneel
• Ability to sit for extended periods of time

Work Environment  

Schedule: Must work scheduled days and hours assigned by manager. Must work full time, a minimum of 40 hours per week. Schedule will be Monday-Friday 7:30 a.m. to 4:30 p.m. with additional hours as needed.

Environment: Indoors and outdoors. Nosie level is usually quiet to moderate. Majority of time will be spent in an office environment.

Travel: Minimal. May have to travel occasionally for meetings, supplies, etc.