Leasing Manager - Cleveland
Cleveland, OH Property Management
Job Type
Full-time
Description

The Leasing Manager will always provide supervision for properties and of the leasing consultant to ensure the occupancy of assigned rental units and their renewal rate. In alignment with Fairstead Management, the Leasing Manager will make sure all leases are completed appropriately and all properties meet a certain set of standards. The leasing manager will be required to ensure tenants are satisfied and that properties are safe.

At the direction of Fairstead Management, the Leasing Manager is directly responsible for the following:

  • Handles prospective residents to identify their housing needs
  • Interview and determine eligibility based on established criteria
  • Shows vacant and model units and property amenities specified by Fairstead Management
  • Conducts follow-up calls and peruses rental status.
  • Complete the applicant screening process and prepare appropriate correspondence based on the result.
  • Prepares leases and related leasing addendums.
  • Maintains lease records and files
  • Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures
  • Adheres to affordable housing programs and HUD/Agency regulations.
  • Ensures the accuracy of leasing data entered into the property software by all leasing associates.
  • Review move-in files to ensure completion of assembly and accuracy.
  • Processes and inspects weekly occupancy reports and ensures that all traffic data is entered.
  • Works with Leasing Consultants to increase the effectiveness of techniques as needed.
  • Prepares an analysis of call sources for property management.
  • Review all leasing associate files prior to move-ins and after.
  • Monitors the occupancy of the property and strategizes and leads the leasing team toward meeting goals.
  • Assist with resident retention.
  • Provides ongoing customer service to residents after moving in.
  • Process work order requests and assist with day-to-day operations of the property and resident satisfaction.


Requirements
  • Associate degree in Property Management
  • 3-4 Years of experience in Sales or Leasing
  • A valid driver’s license is required.
  • Must be knowledgeable in fair housing laws and affordable housing programs
  • Proficient in Microsoft Office Suite
  • Proficient in YARDI
  • Must be self-motivated, have great communication skills, and personal accountability
  • Preferred Skill: On-site that may require traveling


OVERVIEW: 

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Maryland, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 17,000 units under management. Our commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.

Our mission is to provide high-quality housing to all, regardless of income. We accomplish this through an empathetic and innovative approach, and by leveraging our interdisciplinary platform as an investor, developer, owner, and operator. With a long-term commitment to our residents, communities, and partners, our team stands out by:

  • Listening to and understanding the needs of residents, communities, partners, and stakeholders alike.
  • Developing and preserving high-quality, sustainable, affordable housing.
  • Creating a positive social and environmental impact within the properties and communities we serve.

Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.

Fairstead’s Core Values:

  • Empathy
  • Innovation
  • Entrepreneurship
  • Determination
  • Integrity

For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://fairstead.com/privacy-policy/