Company Overview

PCS Retirement, LLC is one of the nation's largest independent and conflict-free retirement solution providers in the industry. PCS provides recordkeeping services to 19,000 plans and 850,000 eligible participants representing more than $26 billion in assets under administration. PCS' comprehensive retirement solutions platform includes business development tools for financial advisors, a data-driven recordkeeping technology that supports all types of retirement plans [401(k), 403(b), 457, Cash Balance, Defined Benefit, Non-Qualified], individual retirement accounts (including payroll deduction IRAs), and health savings accounts.

At PCS Retirement, we cultivate an environment built on trust, where every team member is empowered to take ownership and contribute to our shared vision. Through collaborative teamwork we foster growth, both personally and professionally, ensuring that together we exceed expectations and achieve remarkable success.  

To learn more, visit https://www.pcsretirement.com/

Job Summary

The successful candidate will partner with the VP of Marketing to organize, prioritize, and drive marketing and digital strategies designed to drive customer acquisition, maximizing distribution channels, and enhancing our market presence.

Job Responsibilities

• Highly detailed, organized, and hands-on project manager with a keen ear for content and deep industry understanding
• Maintains program/product expertise and assures that all content highlights company differentiators to both the experienced retirement plan advisor and accommodator
• Keeps team on pace to deliver regular education on company’s programs, highlighting company’s mission and message
• Adept at both building and managing process and hyper focused on short-, mid- and long-term marketing goals and KPIs
• Develops and implements high-impact marketing strategies to drive customer acquisition and optimize distribution channel performance
• Acts as a senior strategic planner for all digital campaigns and directs throughout all phases of project development and delivery
• Oversee the creation and execution of multi-channel campaigns, including digital, content, email, and social media
• Monitor and analyze the effectiveness of campaigns, leveraging KPIs and performance metrics to continuously refine approaches
• Effectively allocates and manages team resources, seamlessly juggling multiple priorities in a rapidly growing firm
• Leads the development of ongoing newsletter and website content across all cohorts including acting as editorial director for testing planning, execution, and optimization
• Tracks the latest digital trends to inform CX approaches as well as internal knowledge sharing.
• Ensures quality work from the team that meets/exceeds expectations
• Other duties as assigned

• 8 - 10 years of professional experience with progressive responsibility for developing integrated digital strategy and client experience execution, including at least 5 years’ experience at a retirement plan recordkeeper required.  
• Minimum of three years of previous direct supervisory experience required.
• Experience leading and working with collaborative, multidisciplinary teams – managing prioritization, and delivery on time, as well as anticipating issues and working towards smart solutions.  
• Demonstrable expertise in strategic planning including audience and message segmentation, editorial and content planning, as well as robust measurement and analytical approaches to prove content effectiveness.  
• Ability to understand business objectives and align CX accordingly.
• Self-starter with an ability to manage competing priorities. 
• Excellent project management, planning and organization skills.  
• Superior interpersonal and communication skills, and professional demeanor.  
• Strong multitasking skills and ability to maintain multiple priorities.
• Ability to work autonomously with initiative.  
• Bachelor's Degree in Marketing, Business or Digital Design required, Master’s degree in Business Administration preferred.

Remote Work Information

For all virtual remote positions, in order to ensure employees can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 50 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Please ensure that you are able to meet these expectations before applying.

Compensation Information

The average salary for this position is expected to be between $100,000 and $185,000/year however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We do not anticipate candidates to be paid at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, medical, dental, vision, life insurance, short and long term disability, paid-time off, etc. For more information, please visit pcsretirement.com/careers

Additional Information

As an employer, PCS believes our success depends on diversity, inclusion, and mutual respect among our team members. We want to look like our customers, and we recruit, develop, and retain the most hardworking people from a diverse candidate pool. We are committed to making all employment decisions based on business need, merit, capability, and equality of opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.