Description
The eDiscovery Project Manager is responsible for managing eDiscovery projects from inception through fruition, including execution and delegation of various tasks. The role requires the ability to be hands-on, as well as the ability to function well in a matrixed team environment. The individual will be responsible for the simultaneous management of multiple concurrent matters of varying sizes, potentially for various clients; and coordinating with internal and external stakeholders at law firms, corporate legal departments, and other eDiscovery vendors to ensure high-quality and timely outcomes for Repario’s law firm and corporate clients. This experienced client-facing leader leverages process and technology expertise to design and deploy the most appropriate solution for a project while providing excellent customer service and reporting.
Essential Job Functions:
- End-to-end oversight of eDiscovery projects of all sizes and complexities, ensuring quality excellence and timeliness of deliverables.
- Advise clients on eDiscovery strategies from identification and collection through production, including culling and filtering, processing, and document review.
- Primary client point-of-contact for project-related queries, custom solutions, and workflow escalations; general subject matter expert capable of deploying point SMEs as required.
- Lead high-level project/matter communication meetings and status updates; offer suggestions, solutions, and recommendations.
- Responsible for creating, maintaining, and communicating project timelines and budgets.
- Responsible for project-level reporting on metrics and deliverables.
- Coordinates across internal delivery verticals to ensure appropriate services are deployed against project needs.
- Support the invoice process, including review and correction of client invoices.
Requirements
- Any Graduate
- 3+ years of eDiscovery Project Management experience with a services vendor or major law firm
- Expert-level knowledge of standard eDiscovery platforms including Relativity, Brainspace, etc.; Relativity Certified Administration (RCA) certification required; additional relevant certifications a strong plus
- Experience with analytics capabilities of various eDiscovery tools, and knowledge of associated best practice workflows
- Strong ability to manage multiple concurrent priorities and deadlines effectively
- A proactive problem-solver with the experience to identify and remediate issues early
- Exemplary verbal and written communication skills; capable of providing effective client-facing status updates and managing clients through difficult decisions
- Relationship builder, with a long-term approach to managing client relationships
- Excellent interpersonal and coaching skills, with the ability to manage sideways in a matrixed environment
- Self-starter with superior work ethic and professionalism