Center Manager – Precision Imaging Centers

The Center Manager at Precision Imaging Centers is responsible for overseeing all daily operations within the imaging center, ensuring a seamless patient experience, managing staff, and meeting performance goals. As the Center Manager, you will focus on maintaining operational excellence, managing budgets, fostering a positive and cohesive workplace culture, and ensuring the highest standards of care and customer service. This role requires a dynamic leader skilled in data-driven decision-making, continuous improvement, root cause analysis, and profit and loss (P&L) management.

In this role, you will align the center's operations with Precision Imaging's commitment to delivering best-in-class imaging services while cultivating a supportive and growth-oriented environment for the team. 

Key Responsibilities:Operations Management:

• Oversee all day-to-day functions of the imaging center, ensuring smooth and efficient operations.
• Develop and implement operational procedures to optimize workflows and patient experience.
• Ensure compliance with all regulatory and company standards for health, safety, and quality.
• Monitor the center’s performance metrics, identifying areas for improvement and implementing solutions to drive operational excellence.

Team Leadership & Staff Management:

• Lead, manage, and inspire a team of clinical and administrative staff, ensuring alignment with company goals and expectations.
• Recruit, train, and retain top talent; conduct performance evaluations and set professional development plans for team members.
• Foster a strong, collaborative, and inclusive team culture that promotes high morale, mutual respect, and accountability.
• Address and resolve internal staff issues or conflicts with professionalism and discretion.

Customer Service & Patient Experience:

• Ensure an exceptional patient experience by addressing and resolving any customer service issues promptly and effectively.
• Serve as the point of escalation for customer concerns, ensuring patients feel valued and supported.
• Implement strategies to improve patient satisfaction and drive repeat business.

Financial & Budget Management:

• Oversee the center's budget, controlling costs while maximizing profitability.
• Monitor and report on financial performance, identifying areas for savings and increased efficiency.
• Work with senior leadership to set financial goals and develop action plans to meet them.

Culture & Environment Building:

• Lead by example in creating a positive, patient-centric, and professional atmosphere within the center.
• Build a cohesive, results-driven team by promoting open communication, team-building activities, and regular feedback sessions.
• Ensure alignment of team behaviors and practices with Precision Imaging's mission and core values.

Quality Control & Best Practices:

• Ensure that all imaging services adhere to Precision Imaging Center’s quality standards and best practices.
• Stay updated on industry trends and implement innovations to keep the center at the forefront of imaging technology and patient care.
• Collaborate with other center managers and leadership to share best practices and continuously improve processes.

Reporting & Communication:

• Maintain regular communication with upper management on the center's performance, challenges, and successes.
• Provide timely and accurate reporting on operational and financial metrics.
• Participate in regular meetings with management and other department heads to align on company strategies and objectives.

Qualifications:

• Bachelor’s degree in business administration, healthcare management, or a related field preferred.
• Minimum of 5 years of experience in office or center management, ideally within a healthcare setting.
• Strong leadership skills with a proven track record of managing teams and building cohesive cultures.
• Excellent communication and interpersonal skills.
• Financial acumen with experience managing budgets, analyzing financial performance, and driving cost efficiencies.
• Ability to resolve conflicts and customer service issues with tact and professionalism.
• Strong organizational and problem-solving abilities.
• Commitment to maintaining the highest standards of patient care and operational excellence.

Precision Imaging is committed to providing exceptional patient care through innovative imaging solutions. If you're a driven, compassionate leader looking to make a meaningful impact, we encourage you to apply. 

Job Type: Full-time 

Pay: $100,000.00 - $150,000.00 per year 

Benefits:

• 401(k)
• Dental and Vision insurance
• Paid Time Off
• Flexible schedule
• Health insurance, Short and Long Term Disability, Life Insurance, and more!

Shift:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Healthcare Management: 5 years (Required)

Language:

• English (Required)

Ability to Relocate:

• Jacksonville, FL 32256: Relocate before starting work (Required)

Work Location: In person Relocation assistance will be provided to the right candidate! Precision Imaging Centers - Exceptional Clarity. Superior Care.  

• Bachelor’s degree in business administration, healthcare management, or a related field preferred.
• Minimum of 5 years of experience in office or center management, ideally within a healthcare setting.
• Strong leadership skills with a proven track record of managing teams and building cohesive cultures.
• Excellent communication and interpersonal skills.
• Financial acumen with experience managing budgets, analyzing financial performance, and driving cost efficiencies.
• Ability to resolve conflicts and customer service issues with tact and professionalism.
• Strong organizational and problem-solving abilities.
• Commitment to maintaining the highest standards of patient care and operational excellence.