POSITION PURPOSE:

Patrols and inspects the premises to protect the guest, employees, and the physical and financial assets of the Resort. Reports all observed safety and security issues to management.

ESSENTIAL FUNCTIONS:

• Patrols the premises, inside and outside, to observe and report security and safety concerns, including vandalism, thefts, disturbances, and complaints to the shift supervisor or manager
• Verifies and escorts all cash and sensitive or controlled items within the Resort.
• Assists guests by answering questions and providing directions and instructions.
• Assists Gaming Inspectors in the destruction of sensitive materials.
• Provides constructive input to foster process improvement within the department.
• Maintains confidential information that is received in verbal, written, and electronic media. Limits access to information on a job-related, need-to-know basis.
• Creates reports in a clear and concise manner using proper grammar.
• Monitors situations with guests and employees. Intercedes in any potentially volatile situations before they escalate, and uses reasonable force as needed to gain control of the situation.

QUALIFICATIONS:

• High School Diploma or GED Certificate required.
• 1 year of experience in security or police work preferred.
• Previous experience in a customer service oriented industry.
• Must be able to utilize Defensive Tactics as trained.
• Ability to add, subtract divide and multiply mathematical equations.
• Able to use proper grammar and spelling to compose reports.
• Demonstrated ability to read and comprehend written instructions.
• Intermediate computer skills in Microsoft Word required.
• Must be 21 years of age or older.
• Must obtain an OLCC permit within the first 90 days of employment.
• Excellent organizational skills and the ability to handle multiple priorities and tasks at once.
• Exceptional verbal and written communication skills required.
• Must be able to obtain a Class III Gaming License.
• Current and valid Oregon Drivers License with the ability to qualify for the UIDC Drivers Program.
• Must maintain a neat, clean, and well-groomed appearance at all times (specific standards available)