Consumer Loan Specialist
Chicago, IL Consumer Loans
Job Type
Full-time
Description

The Federal Savings Bank is hiring for Consumer Loan Specialist. This position serves as the primary liaison between the mortgage banker and potential consumer loan borrowers. This role is vital in assisting the mortgage banker in providing the best unsecured and second mortgage options to their customers. The position requires a blend of mortgage analysis and sales expertise to ensure the highest level of service and satisfaction.


Candidates who reside in the Chicago/greater Chicago area and who can work 3 days a week in our Chicago (Logan Square) office are strongly preferred.


Key Responsibilities:

  • Originate unsecured and second mortgage loans via warm leads
  • Work with mortgage bankers in evaluating and presenting unsecured and second mortgage (Closed End and HELOC) options to customers
  • Act as a point of contact for potential borrowers, guiding them through the loan application process.
  • Analyze financial data and customer information to determine the best loan options.
  • Provide detailed and accurate information to customers regarding loan terms, conditions, and qualification requirements.
  • Develop and maintain relationships with potential borrowers to build trust and ensure long-term customer satisfaction.
  • Collaborate with the mortgage banker to identify and implement strategies for increasing loan approval rates.
  • Create sustainable, long-term relationships with mortgage bankers.
  • Stay updated on industry trends, mortgage products, and regulatory requirements.
  • Utilize data analytics to track loan performance and identify areas for improvement.
  • Maintain accurate records of customer interactions, and loan applications.
  • Manage a pipeline of 30-50 applications at any given time

What We Offer:

  • PTO that increases with length of employment
  • Company culture that fosters work/life balance
  • Health, Dental, and Vision insurance plans
  • FSA and HSA plan options
  • Company-paid life insurance
  • 401k with partial match
  • In-house virtual training opportunities to broaden your industry knowledge
  • Employee recognition on a national scale with incentives
  • Big bank capability, small-bank feel
Requirements
  • Bachelor's degree (Finance, Business Administration, or a related field preferred)
  • Previous experience in mortgage or financial product sales is highly beneficial
  • Strong analytical skills with expertise in data analytics
  • Functional knowledge of Microsoft Excel and the ability to learn new technical systems quickly
  • Excellent communication and interpersonal skills
  • Proven ability to manage multiple tasks simultaneously and prioritize effectively
  • Detail-oriented with strong organizational skills
  • Ability to work both independently and collaboratively in a team environment
  • Results-driven mindset with a focus on customer satisfaction

Preferred Skills

  • Experience in mortgage analysis and loan processing
  • Knowledge of current mortgage products and market trends
  • Proficiency in customer relationship management (CRM) software
  • Active NMLS

If you are a detail-oriented professional with a passion for mortgage analysis and sales, we invite you to apply for Consumer Loan Specialist. Join our team and help us provide exceptional loan options to our valued customers.


This is a draw commission, non-exempt position. Total compensation expected is $80,000 - $120,000 annually.


The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Salary Description
$33,696 draw + commission