The Rapid Rehousing Specialist works with participants, family members and community supports to identify and secure short and long-term housing resources. The Rapid Rehousing Specialist coordinates services, benefits, training and activities designed to foster recovery, maintain stable housing and increase self-sufficiency in a manner consistent with MHP recovery principles. This candidate will also provide some case management services for our Delco Rise team!
This is a full time position with an hourly rate of $23.00 per hour, scheduled Monday - Friday 8:30AM - 5:00PM. This will be based out of our Recovery Learning Center located at 7200 Chestnut St, Upper Darby, PA.
As an MHP full-time employee, you will have access to the following benefits:
- Generous Paid Time Off (Up to 39.5 paid days off per year!)
- Medical, Dental & Vision Insurance (Effective after first month!!)
- No Cost Life and Disability Insurance
- Flexible Spending Accounts
- No Cost Employee Assistance Program
- Retirement Plan with Annual Discretionary Employer Contribution
- Employee Referral Bonuses
- Tuition Reimbursement
- Federal Student Loan Forgiveness Program
- Continuous Growth & MHP Sponsored Training Opportunities
MHP is the proud recipient of Mental Health America's 2023 & 2024 Platinum Bell Seal Award—an national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well-being and raising the bar for mental health excellence!
What You'll Do!
Connect-to-Permanency (70%):
• Collaborates with participants to identify, develop, and access resources and supports to increase their success with self-sufficiency, community integration and community inclusion.
• Supports participants with program orientation, recovery plans and acquiring stable housing (housing searches, coordinating with property owners, etc.); facilitates the self-review of their progress upon each encounter.
• Obtains necessary information during the intake process, and collaboratively documents participant progress in MHP’s electronic health records system and participant files at the time of service; ensures that all data is correct by verifying the information with the participant.
• Complies with all other established quality and regulatory standards, including initial and annual housing inspections in accordance with Housing Quality Standards guidelines, verifying and documenting that participants’ housing meets Fair Market Rent standards, supervision and training requirements, etc.
• Collects and maintains monthly subsidies, rent receipts and any other relevant financial paperwork.
• Assists participants in managing their financial records in relation to their rent, utilities, etc.
• Cultivates and maintains working relationships with any relevant external party, i.e. property owners, referral sources, the county, etc.; attends professional meetings as required (i.e. coalitions, committees, etc.); collaborates with partner agency to provide support and case management coordination.
• Assists participants with benefit acquisition (medical, mental health and substance abuse services), the self-management of crisis situations, peer support groups, budgeting, and other topics defined by participants.
• Supports participants in the community when participating in housing searches, events, visits, etc.
• Participates in recertification meetings to determine participants’ on-going program eligibility; acts as the property owner liaison and contacts property owner proactively to recertification to ensure there are no problems.
• Maintains compliance with all MHP policies and procedures. Reports known conduct taken by any MHP employee (including yourself) who violates any MHP policy or law on which you have been trained, or should know of, such as laws criminalizing theft or violent crimes, and reports the matter to management or to the Director – Quality Improvement & Compliance and/or Human Resources.
• Other duties as assigned to fulfill MHP’s mission.
Delco Rise (30%):
• Collaborates with participants to assess their hopes, strengths, accomplishments and challenges in order to create
• goals; assists to identify supports and arrange services and resources to achieve goals.
• Supports participants in the development of their self-directed recovery plans, the self-management of critical or crises, and coordinating and/or choosing relevant supports; facilitates the participant’s self-review of their progress upon each encounter.
• Supports and assists participants in the community when necessary and ensures participants safety when participating in events, visits, and other interactions.
• Provides crisis intervention and de-escalation to participants as necessary.
• Creates weekly schedule, two weeks in advance that meets existing program productivity standards and supervision.
• A High School diploma with a minimum of 12 social science credits required, a Bachelor degree preferred with major course work in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling or Education preferred.
• Minimum of 1 year of experience in a behavioral health work environment with Bachelor’s degree or 2 years of experience in a behavioral health work environment with the 12-credit hour requirement.
• Must possess Housing Quality Standards certificate within 6 months of hire.
• Must have a BHTEN certification or be able to obtain one within one year of hire date.
• If applicable, must be able to qualify for and obtain a prison ID.
• Demonstrated knowledge of the local Mental Health System.
• Must have access to a car to use for work on a daily basis.
• Credentialed as a Certified Peer Specialist is preferred.
• Must possess a valid driver’s license.
• Must possess basic computer skills to perform job duties including desktop computing, e-mail, time sheet management, electronic health records, internet research, etc. and the ability to learn software applications relevant to your position.
• Strong skillsets in oral and written communication, cultural competence, interpersonal relationships and teamwork, attention to detail, customer service, time management, autonomy, problem solving and organization.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Must be able to work under pressure and meet deadlines and billable unit requirements, while maintaining a positive attitude and providing exemplary customer service.
• Certified in First Aid/CPR or the ability to obtain the certification as required.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is required to:
• Sit at a desk with ergonomically appropriate equipment.
• Lift up to 15 lbs.
• Remain awake during entire shift, including break times.
• Ability to perform the essential job functions while meeting qualitative and/or quantitative productivity standards safely and successfully with or without a reasonable accommodation.
• Frequent talking and listening. Must be able to talk, listen and speak clearly and accurately; possible exposure to loud and/or vulgar language and hostile gestures, given participant mental health diagnoses and challenges.
• Ability to maintain regular, punctual attendance and be available for flexible work schedule, including one evening/week, one weekend day/month, and/or work holidays/overtime as needed.
• 50% of a Rehousing Resource Specialist’s time is spent in community settings and/or on outreach. 80% of a Targeted Case Manager’s time is spent in community settings and/or on outreach. Must be able to travel within the community, including in inclement weather, which may not be handicap accessible: walk, drive agency vehicles, and/or take public transportation depending on the needs of the program.
• Ability to carry computer equipment, and ascend/descend stairs carrying computer equipment.
Reasonable accommodations will be made to enable individuals with disabilities to perform their essential job duties.