Position Overview:
We are seeking a highly motivated and detail-oriented Tenant Collections Specialist to join our team. This role is essential in maintaining positive tenant relationships, ensuring timely rent payments, and representing our interests in tenant-related legal matters. The ideal candidate will have a strong background in tenant relations, collections, and legal procedures, with excellent communication and problem-solving skills.

Key Responsibilities:

• Tenant Relations: Serve as the primary contact for tenants regarding outstanding rent, security deposits, and other related matters.
• Collections Management: Proactively follow up on unpaid rent, promises to pay, and overdue accounts, ensuring timely resolution.
• Security Deposits: Manage inquiries and disputes regarding security deposits in compliance with applicable laws and company policies.
• Legal Representation: Represent the company in small claims court, mediations, and agreements concerning tenant-landlord disputes.
• Mediations & Agreements: Facilitate and negotiate resolutions to disputes, ensuring outcomes align with company objectives and legal standards.
• Legal Assistance: Support the General Counsel with tenant-related legal matters and other projects as needed.
• Will report to Raritan home office once per month for meeting with General Counsel 

Qualifications:

• Proven experience in tenant collections, property management, or a related field.
• Familiarity with landlord-tenant laws and small claims court procedures.
• Strong negotiation and conflict resolution skills.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Bachelor's degree in Business, Law, or a related field is preferred.
• Paralegal certification or legal background is a plus.