At Snowbird Agility, we are building a team of world-class Agilists that can respond to any organizational challenge. A Senior DevSecOps Engineer – RPA Technical Lead at Snowbird Agility thrives in an exciting, fast-paced environment. A skilled and proactive Senior DevSecOps Engineer – RPA Technical Lead leads a dynamic team of innovators in support of the Department of Veterans Affairs (VA) Robotic Process Automation (RPA) Platform Project. They are highly organized, adaptable, and intellectually curious self-starters who have a passion for innovation and collaboration. They will be responsible for successfully executing project tasks and for ensuring coordination and desired outcomes are accomplished. The environment is dynamic, and flexibility and forward-thinking views are important for success. This is a fully remote position.
At Snowbird Agility, we believe in putting people first. Our foundation is Agile, and we meet our clients where they are with tailored solutions. We combine expertise with empathy to rise to every challenge. We enact change through collaboration and practical solutions - empowering organizations to create impact and meet people’s needs. We remain grounded in our values and our culture of learning and trust that drives collective success. Together, we turn challenges into opportunities, transforming how work gets done for the benefit of all.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
- Leads technical team assessing new requests, determining the necessary tasks, then organizing the team to successfully accomplish the work
- Coordinates with government lead and provides updates on project(s) status
- Innovates on new technology and approaches to address the RPA work
- Provides technical support for RPA platform management and developers
- Conducts full security package reviews on all patches, and minor and major releases
- Provides input and support for the Data Warehouse for platform metrics and development teams’ custom metrics for automations
- Metrics include – transaction time, run time, return on investment, hours run, uptime, exceptions, etc.
- Develops and supports the CI/CD pipeline for automations in the review, release, and promotion lifecycle
- Conducts Data Reliability Framework for RPA
- Provides RPA status and metrics reporting that includes:
- Monthly RPA automation metrics reporting
- Weekly RPA automation status reporting
- Data Product Line quarterly score cards
- Provides input to RPA strategy and planning sessions to highlight completed program milestones and plans for upcoming fiscal year tasks
- Manages utilization of, and license tracking for vendor platform
- Facilitates customer through Authority to Deploy (ATD) process
- Facilitates customer interaction with system integrator
- Ensures required documentation (PDD, SDD, Runbook, Test Plan) are delivered by system integrator
- Assesses issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives
Minimum Qualifications (Knowledge, Skills, and Abilities)
- Bachelor’s degree in Business Administration, Business Management, Computer Science, Information Systems, Information Resource Management, Industrial Engineering, Journalism, Marketing, Communications, Operations Research, or related fields
- 15+ years of experience
- Master’s Degree may be substituted for 2 years of required experience with a Bachelor’s Degree
- Experience with robotic process automation
- Experience working with UI Path
- Experience managing Agile teams
- Knowledge of architecture concepts
- Experience taking requirements and requests and delivering robust solutions, products, and/or recommendations
- Experience using Jira or similar tool to organize and manage team’s work
- Experience with Salesforce, SharePoint, and Confluence
- Product delivery experience within IT organizations
- Strong analytical and investigative skills
- Must be able to identify and mitigate program risks, and escalate risks as necessary
- Must be a problem solver
- Experience working on remote Agile teams
- Ability to obtain and maintain a Suitability / Public Trust clearance
- Experience working within the VA Office of Information Technology is a plus
- Experience with Kubernetes is a plus
- Experience migrating from on-premise to SAAS is a plus