Our company is seeking a reliable and detail-oriented Material Handler to join our team. As a Material Handler, you will be responsible for ensuring that our customers receive a positive experience by properly loading their orders and staging and transporting materials for deliveries.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Load materials into customers’ vehicles or onto company delivery vehicles
• Accurately build loads and prepare materials for deliveries in a timely manner
• Carefully unload incoming freight
• Safely operate forklift in accordance with OSHA and KBC standards
• Work with team to schedule deliveries of materials to customers
• Maintain clean and organized environment in lumberyard and storage buildings
• Provide exceptional customer service, addressing any concerns or issues that may arise
• Build relationships with customers, vendors and team members
• Collaborate with other departments to ensure that all operations are running smoothly
• Perform other assigned tasks as requested by leadership team when needed

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High school diploma or equivalent
• Minimum of 1 year of experience in related field
• Knowledge of building materials, applications, related equipment, and construction industry is preferred, but not required
• Valid driver's license required (Class C license preferred, but not required)
• Ability to effectively and professionally communicate with customers, vendors and team members
• Strong organizational skills and attention to detail
• Ability to manage inventory and maintain accurate records
• Knowledge of safety regulations and procedures
• Ability to safely operate forklifts and other yard equipment
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously

• Provide exceptional customer service to all customers.
• Willingness to learn and develop product knowledge.
• Proficient with handling cash transactions.
• Accurately answering customer questions.
• Order product for customers if needed, and complete special-order paperwork for product.
• Order/purchase stock items or special-order material.
• Maintain the proper amount of inventory (if responsible for ordering stock product).
• Maintain a competitive price level for ordering responsibilities.
• Occasionally walk the storeroom to help customers, clean, stock shelves, etc.
• Must be able to figure material list and pricing on estimates per customer's request.
• Maintaining cleanliness of work area.
• Perform store maintenance and cleaning. (Sweep, dust, mop, take out trash, etc.)
• Professionally handle complaints from customers, escalate when needed.
• Efficiently and professionally process computer sales and charges.
• Assisting customers who require materials from the yard, when called upon.
• Be familiar with the location of store and yard inventory.
• Lifting limitations: Minimum 100 Lbs.
• Must be able to stoop and bend knees and arms without difficulty.
• Adhere to all safety and health standards as established by OSHA and Kirchner Building Centers.
• Other duties as assigned by Department Head, Manager, and/or Ownership.

Benefits:

• 401(k) with Company match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid time off
• Supplemental Insurance
• Employee discount

Schedule:

• Monday to Friday
• Rotating Saturday mornings
• Full Time (40 hours per week, with the potential for overtime as business needs require)
• Working Hours: 7:00am - 5:00pm (hours may vary by location/season; Saturday hours differ)

Experience:

• Customer Service: 3 years (Preferred)
• Building materials: 2 years (Preferred)

Language:

• English (Preferred)

License/Certification:

• Driver's License (Preferred)