White Rock Medical Center is a community-based hospital located near the historic White Rock Lake community, that serves the Dallas, Garland, Mesquite and surrounding areas. We specialize in a wide range of services including comprehensive medical/surgical care, bariatric, cardiology, outpatient and emergency medicine.

Our mission is to deliver exceptional healthcare with compassion and excellence.

White Rock Medical Center is seeking compassionate, care-minded individuals to join our company and make a difference. As a member of the White Rock Medical Center team, you can advance your skills while working in a supportive and patient focused environment.

Apply today!

Why join White Rock Medical Center?

Competitive salary and benefits

Employee programs and events.

Paid Time Off and 7 Company Holidays.

Employer paid life insurance.

Additional voluntary benefits such as STD, LTD, etc.

Job Summary

The Strategy and Operations Associate at White Rock Medical Center (WRMC) plays a critical role in supporting the Chief of Staff and CEO in driving organizational success. This high-impact role is ideal for a driven professional who thrives in a dynamic environment and enjoys solving complex problems across multiple business functions. The Associate will contribute to key initiatives in Finance, Marketing, Revenue Cycle Management (RCM), and Operations, providing analytical and operational support to streamline processes and achieve strategic objectives.

This role offers unparalleled exposure to executive decision-making and an opportunity to make a tangible impact on the hospital's performance and patient outcomes.

Essential Functions

Strategic Initiatives:

• Work with the Chief of Staff and CEO to design and execute high-priority strategic initiatives.
• Conduct data-driven analyses to identify opportunities for operational improvements, revenue growth, and cost efficiencies.
• Develop and present actionable recommendations to senior leadership.

Operational Excellence:

• Partner with cross-functional teams to improve operational processes and drive organizational efficiency.
• Monitor and report on key performance metrics, ensuring alignment with WRMC’s goals.
• Lead or support critical projects from conception to execution, ensuring timely delivery and measurable outcomes.

Financial and Revenue Optimization:

• Collaborate with Finance and Revenue Cycle Management teams to optimize billing and collections processes.
• Assist in budgeting, forecasting, and financial performance analysis.

Marketing and Communications:

• Support the Marketing team in developing and executing campaigns that enhance WRMC’s reputation and patient engagement.
• Contribute to community outreach initiatives and partnerships.

Executive Support:

• Act as a trusted advisor to the Chief of Staff and CEO, providing insights and recommendations to solve complex challenges.
• Represent executive leadership in internal and external meetings as needed.
• Grow into an executive level manager in 1-2 years

Behavioral Standards

• Treats everyone with respect, courtesy, and professionalism.
• Displays a positive attitude and demonstrates strong problem-solving abilities.
• Responds promptly to requests and handles questions and complaints with diligence.
• Acts ethically and maintains confidentiality

Collaboration/Teamwork

• Attends staff meetings; follows HIPAA guidelines; follows patient rights policy; complies with the compliance program; demonstrates knowledge of role in a disaster; demonstrates knowledge of fire and fire drill procedures; working knowledge of hospital emergency codes; always utilizes standard precautions in the clinical setting; safely manages the environment of care by demonstrating a working knowledge of the requirements of the: Life Safety program, Utilities Management program, Hazardous Materials program, Emergency Preparedness program, Safety Management program, Medical Equipment Management program, Security Management program. 

Experience

• 2–5 years of experience in management consulting (e.g., McKinsey, BCG, Bain), investment banking, venture capital, private equity, or a high growth startup is highly desirable.
• Experience in operations, strategy, or cross-functional project management within a startup, scale-up, or high-growth environment.
• Proven track record of successfully driving key initiatives and delivering measurable results in a fast-paced setting.

Education

• Bachelor’s degree in business, Economics, Finance, Engineering, or a related field; an MBA or advanced degree is preferred.