Position: Weekend Experience & Special Events Director
Location: Adventure Campus
Reports to: Executive Pastor
FLSA Status: Non-exempt
Job Status: Full-time, at-will - includes holidays, weekend and evenings
We’re seeking a visionary and dynamic leader to serve as the Director of Weekend Experience and Special Events. This pivotal role is responsible for creating exceptional guest experiences, from the moment individuals arrive on campus to the moment they leave, while fostering a welcoming and vibrant environment that reflects our mission and values.
As a key member of our team, you will oversee aspects of weekend services, special events, and guest engagement, ensuring a seamless and inspiring experience for attendees. This role requires a passionate leader with a heart for ministry, strong organizational skills, and the ability to lead and develop high-performing volunteer teams.
Specific Responsibilities:
Create a Welcoming & Exciting Guest Experience
- Ensure a cohesive and inviting "vibe" throughout the campus, reflecting service themes and topics.
- Partner with the communications team to attract guests and promote events.
- Oversee the campus's visual appeal, including signage, music, and aesthetics.
- Design and implement quarterly themes and activities to engage the community (e.g., Fall Kickoff, Christmas, Spring, Summer initiatives).
Team Development
- Lead and oversee 11 weekend volunteer teams:
- Road Warriors
- Outside Hosts/Greeters
- Lobby Hosts/Greeters
- Hospitality
- Ushers
- Offering & Communion
- Communion Prep
- Guest Lounge/Welcome Center
- First Aid
- Security
- Set-up & Tear-down
- Recruit, train, and develop weekend volunteers, fostering a culture of excellence.
- Establish clear operating procedures and quality standards for all teams, including security protocols.
- Create a unified volunteer culture with shared behaviors, values, and goals to ensure an optimal guest experience.
- Maintain consistency in systems and procedures across all weekend services.
- Develop and manage the department's budget effectively.
Guest Follow-Up & Connection
- Create a welcoming guest lounge experience tailored for first-time visitors.
- Personally follow up with first-time guests through phone and email within days of their visit.
- Guide new guests toward ministries, groups and events to help them get connected.
Special Events Development & Execution
- Design and execute family-friendly special events to attract the community to the campus (e.g., Fall Festival, Christmas events, Breakaway).
- Develop creative methods to encourage guests to return for weekend services, such as text-in raffles and photo booths.
- Build and lead a dedicated special events team to run year-round events at the Adventure campus.
Support Global Events
- Collaborate with the Global Events team to host concerts, conferences, and other special gatherings at the Adventure campus.
- Ensure campus readiness for events and a smooth transition back to weekend services.
- Recruit and mobilize Adventure volunteer teams to assist with global events and concerts.
Mission Critical Responsibilities
- Proactively communicate, support and fulfill the mission, vision, core values, purposes and goals of Bayside Church.
- Build a volunteer and paid staff team who collectively and individually accomplishes same.
- Maintain open and frequent communication with your supervisor, staff and team.
- Uphold the Bayside Core Values, Staff Culture & Values, Vision Statement and Points of Accountability.
Mission Critical Responsibilities
- Proactively communicate, support and fulfill the mission, vision, core values, purposes and goals of Bayside Church.
- Build a volunteer and paid staff team who collectively and individually accomplishes same.
- Maintain open and frequent communication with your supervisor, staff and team.
- Uphold the Bayside Core Values, Staff Culture & Values, Vision Statement and Points of Accountability.
Primary Strengths/Gifts/Talents Required
- Visionary Leadership: Ability to create and implement innovative strategies to enhance guest experiences and attract new attendees.
- Event Management Expertise: Proven experience in designing and executing engaging, family-friendly events that draw the community and foster connection.
- Team Development: Strong skills in recruiting, training, and leading large volunteer teams to deliver consistent and high-quality guest services.
- Operational Excellence: Expertise in developing and managing budgets, systems, and procedures to ensure seamless weekend services and events.
- Guest Engagement: Talent for creating welcoming environments, fostering personal connections, and guiding first-time guests toward deeper involvement in church life.
- Collaborative Spirit: Skilled at partnering with communications and global events teams to align efforts and achieve organizational goals.
- Creative Problem-Solving: Ability to develop unique ideas for enhancing the campus experience, from aesthetics to interactive activities.
- Commitment to Values: A strong personal relationship with Jesus Christ, demonstrated integrity, and a passion for ministry.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.