Lenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and engineering services and tools from one single source. We accommodate support to the customer throughout the entire machine development process – from the control system to the drive shaft, from the initial idea to after-sales.
Our products can be found in many industries, including automotive, packaging, material handling and logistics, robotics, and commercial equipment (pumps/fans). A global network of distributors and representatives makes Lenze Americas perfectly positioned to meet the motion control needs of customers worldwide. Lenze Americas, the American subsidiary of Lenze SE of Germany, is headquartered in Uxbridge, Massachusetts; corporate global headquarters are in Hamelin, Germany.
Position Summary: The Inside Sales Engineer is responsible for assisting the Field Sales organization in assigned regions by meeting the needs of current and future Lenze customers. This person will be responsible for helping identify potential customers, operational ownership of select key accounts, maintaining customer relationships and achieving sales targets.
Position Title: Inside Sales Engineer
Location: Local to Westlake Village, CA
Potential Earnings: $85k to $90k dependent on experience and location
Key Responsibilities Include:
- Partner with field sales, repair, and other internal groups to service customers; address customer inquiries and provide information on pricing, availability and features.
- Provide guidance to the Sales team and be the main point of contact to questions and concerns
- Prepare quotes using various resources (BOM’s, Visio diagrams, etc.)
- Facilitate internal pricing support in CRM
- Maintain customer data in CRM
- Update vendor metrics and forecasts
- Maintain data on price deviations
- Coordinate safety stock levels with Operations and customers
- Provide updates to appropriate internal teams in preparation for customer meetings
- Participate in planning/sales sessions with the global focus group leads to discuss the sales funnel, issues and North America needs.
- Serve as a main point of contact with client during the execution of projects and programs. Prepare project progress reports and routinely communicates with clients on the status of projects.
- Assist the Field Sales Team with:
- Quotations
- Pricing/Price Negotiation Support
- Bill of Material preparation
- Repair documentation
- Return documentation
- CRM data entry for responsible accounts
- Vendor scorecard and forecast
- Maintain price deviation
- Forecast and safety stock levels
- Spare parts quotation
- Customer call preparation
Qualifications Include:
- Microsoft Office
- Preferred: CRM Tools, SAP
- At least 3 years of Industrial Automation sales experience
- Successful customer interface both on the phone and in person
- Excellent communication and interpersonal skills
Competitive Company Benefits:
- Blue Cross Blue Shield Medical and Dental Insurance - PPO and HMO Options
- FSA, HSA options
- Eyemed Vision Insurance
- 401(k) with up to a 4% company match with Fidelity
- Up to 3 weeks of PTO
- 10 company paid holidays
- Company paid short term, long term, and AD&D insurance
- Up to 13 weeks 100% paid parental leave after one year of service
- Supplemental insurance plans (Identity theft, cyber protection, additional life, etc.)
- Tuition reimbursement
Lenze is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.