Position Title: Retail Sales Associate

Reports to: Retail Store Leadership

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We're Hiring: Join Our Team as We Reopen Our Busiest Location!

We’re excited to announce that our busiest location, impacted by Hurricane Milton, is reopening soon! We are hiring for multiple positions to help us get back to full operation and serve our community.

• Training Period: 2/20/25 - 4/1/25 (at our sister location, University Town Center)
• Estimated Reopening Date: 4/1/25

If you're passionate, motivated, and ready to be a part of our team, we’d love to hear from you!

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Position Overview:

We are seeking a motivated and results-driven Sales Associate to join our team. A Sales Associate will ensure exceptional customer service while driving sales results through upselling and recommending add-on items. This role is ideal for someone with a passion for sales, customer service, and leadership, eager to make a positive impact on the store’s success.

Responsibilities:

• Customer Sales & Service: Provide outstanding customer service, ensuring each customer has a positive shopping experience. Engage customers to drive sales and recommend products tailored to their needs.
• Sales Achievement: Meet and exceed sales goals. Use product knowledge and sales techniques to promote merchandise and boost store sales.
• Store Opening and Closing: Assist with opening and closing the store, following security protocols to ensure a safe environment for staff and customers.
• Staff Training: Participate in training to learn effective sales strategies, product knowledge, and customer service techniques, ensuring consistency in the store experience.
• Store Presentation: Maintain a clean, organized, and welcoming store environment. Ensure that merchandise is well-stocked, displays are neat, and product availability is high.
• Customer Engagement: Build relationships with customers by addressing inquiries and concerns, and providing personalized service to encourage repeat business.
• Inventory Management: Help with inventory control, including receiving shipments, restocking merchandise, and performing inventory counts.
• Cash Handling: Perform cashier duties, accurately processing transactions, managing the register, and handling cash, credit, and other payment methods.
• Security Measures: Help ensure the security of the store, following company guidelines and maintaining vigilance.

We Offer:

• Competitive pay with performance-based incentives
• Opportunities for growth and advancement within the company
• A supportive, dynamic, and customer-focused work environment
• Employee Discounts
• Bonus Program

If you are a passionate salesperson with a strong commitment to customer service and a proven track record in driving sales, we encourage you to apply and become an integral part of our team.

Qualifications:

Education:

• High school diploma or equivalent

Experience:

• Prior retail experience
• Strong background in customer service and store operations

Skills:

• Team Collaboration: Foster a positive and supportive work environment.
• Communication & Customer Service: Strong verbal and written communication skills with a commitment to exceptional customer service and resolving issues professionally.
• Sales Focus & Problem-Solving: Results-driven with the ability to exceed sales targets through effective merchandising, upselling, and strategic problem-solving.
• Organizational Skills: Strong attention to detail and ability to maintain order in a busy retail environment.
• Cash Handling & POS Systems: Proficient in cash handling and using point-of-sale (POS) systems to process transactions accurately and securely.
• Time Management & Adaptability: Ability to prioritize tasks and adapt quickly to changing priorities, managing multiple responsibilities efficiently.
• Training & Development: Learn store procedures, product knowledge, and customer service best practices to improve performance.
• Self-Starter & Reliability: Motivated, proactive, and dependable, with the ability to work independently and follow through on commitments.
• Critical Thinking & Dedication: Strong decision-making abilities, with a passion for retail and dedication to achieving excellence in all aspects of sales and service.

Physical Requirements:

• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, and move around the store for extended periods.

Work Availability:

• Must be available to work a flexible schedule, including weekends, evenings, and holidays as required by business needs.
• For Full-Time: Must be able to work 35-40 hours per week, depending on store needs, with no restriction on schedule.
• For Part-Time: Must be available to work 25-30 hours per week, depending on store needs, preferably between the hours of 9am to 5pm.