Client Care Specialist/Intake Coordinator
Chesterfield, MO Intake Coordinator
Job Type
Full-time
Description

Med Resources, the premier provider of CPAP and Home Medical Equipment in the Midwest and Georgia, is seeking a reliable, energetic individual to be a part of our outstanding team working with our CPAP clients and referrals. You will assist with Insurance qualifications, scheduling appointments with the Therapy team and educating clients and referrals on our outstanding Sleep therapy program and the use of CPAP Equipment.


Knowledge of sleep therapy items, Medicare, and insurance guidelines is a huge plus.


Key Skill Requirements:

  • Attentiveness to customer needs
  • Ability to communicate clearly and work as a team
  • Ability to prioritize and manage multiple tasks
  • Problem solving
  • Detail-oriented
  • Loves working with customers and referral sources

The Client Care Specialist position works as part of a team to serve our patients and referral sources. Job duties include but not limited to:

  • Fielding calls from patients and referral sources
  • Order intake
  • Contacting patients to verify order and demographic info
  • Contacting referring health professionals regarding prescriptions and documentation
  • Insurance verification and requesting prior authorizations

Our philosophy of Love, Care, and understanding extends not only to our dear clients, but to our staff as well. Staff are offered:

  • Full time Benefits
  • 401K w/ Company Match

Contact Jane Fischer at JFischer@MedResources.com for more information.


Affirmative Action/Equal Opportunity Employer/Minority/Female/Disabled/Veteran


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