Are you ready to make an impact with a company that values authenticity, collaboration, and creativity? At The O’Connor Group, we’re not just shaping businesses, we’re transforming the way they grow and succeed.

We’re looking for a Client Engagement Advisor to join our passionate Smarketing Team, embodying our core values of Curiosity, Collaboration, Execution, and Integrity. In this role, you’ll serve as a client champion, ensuring their journey with us is exceptional at every stage. From onboarding to post-project wrap-ups, your goal will be to deliver an unparalleled, “white glove” experience. You'll also explore fun and innovative ways to build relationships, identify new opportunities, and align our services with client needs.

At TOC, your ideas matter, your contributions are valued, and your professional growth is prioritized. This is more than a job, it’s a chance to thrive in an award-winning, people-first environment.

Core Responsibilities

• Client Journey Oversight: Ensure a seamless, “white glove” client      experience through timely follow-ups, relationship management, and ROI      reporting. 
• Client Events: The role requires exceptional      interpersonal and communication skills, as well as the ability to attend      both daytime and evening networking events to establish and nurture client      relationships. 
• Cross-Team Collaboration: Work closely with Talent Acquisition and      Human Resources teams to align client needs with service offerings,      driving relationship optimization and business growth.
• Market Insights: Continuously monitor and leverage      knowledge of the competitive landscape to position The O’Connor Group as      an industry leader.
• Special Projects: Contribute to various initiatives and      perform additional duties as needed to support organizational success.

• 5-7 Years experience in      Account/Relationship Management, Sales, or other similar fields.
• Bachelor’s Degree Required. 
• You must be a curious problem solver. 
• Exceptional presentation skills and strong      business acumen.
• High attention to detail and an ability to      manage multiple priorities in a fast-paced environment.
• Strong relationship-building skills with a      natural aptitude for sales and client engagement.
• Excellent time management and      organizational abilities.
• Proven experience communicating with      executive teams and stakeholders.
• Familiarity with CRM systems (HubSpot      preferred).
• High social intelligence and an unwavering      commitment to client satisfaction.

Travel Requirements

This position requires occasional travel to company meetings, networking events, and client sites as needed.

Success Metrics

Success in this role will be measured by:

· Client retention 

· Client expansion 

· Cross-selling opportunity identification 

· Resurfaced business opportunities

· Quarterly revenue targets

If you are passionate about cultivating long-term client relationships and thrive in a collaborative, innovative environment, we invite you to join our team and help us achieve new heights!

Apply now and become a part of The O’Connor Group’s mission to deliver exceptional HR and Talent Acquisition solutions.

Come thrive with us! 

The O’Connor Group (TOC) provides flexible outsourced Human Resources and Talent Acquisition solutions to small and mid-market companies. Our dedicated and industry-specialized experts work as an integrated part of our client’s teams to help them attract, retain, and engage the best employees while building the solid human capital infrastructure needed to thrive. 

Founded in King of Prussia, Pennsylvania in 2007, The O’Connor Group is home to over 50 talented Human Resources and Talent Acquisition Partners around the country. Company culture is a priority and is a contributor to our continued success and growth.