JOB OVERVIEW

The Business Development Manager is responsible for identifying, building, and managing new product or service opportunities to contribute innovative ideas leading to future growth within our industry. This will involve conducting market research, analyzing current products and services, determining opportunities for increased customer engagement, identifying new product/service development, establishing partnerships with vendors, and collaborating with cross-functional teams to implement new products/services. This candidate will work very closely with Ethos leadership on the competitive positioning and the feature set as well as with Marketing for developing the most productive definition of the value proposition, the identification of the most effective communication channels, and the most effective lead-generation process.  

ESSENTIAL FUNCTIONS

• Identifies and develops new business opportunities to find successful product-market fit.
• Builds relationships with customers, suppliers, distributors, partners, and vendors.
• Evaluates existing partnerships and sales efforts with an eye toward building on what works and changing what doesn’t.
• Manages key client relationships and works to build new ones.
• Expands the profile and reach of the company and its brands.
• Collaborates with sales, marketing, finance, and operations teams.
• Presents to and collaborates with the Ethos Executive Leadership team and Ethos Advisory Board on a regular basis.
• Works directly with VP of Sales & Marketing to develop new product introductions and commercialization strategies.
• Develops and strengthens internal and external relationships that will lead to increased lead generation and market share.
• Tracks emerging markets and trends.
• Fosters and works to maintain an entrepreneurial growth culture throughout the company and across all teams and work functions.
• Identifies and recommends new services.
• Proposes and develops strategic partnerships.
• Helps to shape the company’s long-term objectives and determine plans for how to meet them.
• Researches and identifies new markets.
• Provides advice on product development and distribution and promotion strategies.
• Identifies sponsorship opportunities, including nonprofit engagement.
• Travels to vendor locations, distributions centers, and other locations.
• Fulfills requests for proposals (RFPs) from potential partners and customers.
• Helps direct development of customer-facing web platforms and digital experiences.
• Other duties as assigned

PROFESSIONAL REQUIREMENTS

• Regular and prompt attendance
• Must be able to motivate, coach, and mentor employees for highest level of performance
• Must be able to delegate and accomplish goals through others
• Ability to maintain the highest level of confidentiality and adherence to HIPAA regulations
• Ability to model and foster in others time management, conscientiousness, dedication, self-discipline, accountability and responsibility 
• Critical thinking and problem solving
• Utilizes leadership principles to anticipate and influence change 
• Proficient with Microsoft Office applications

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree in business administration, marketing, or related field, MBA a plus
• 5-10 years’ business development experience
• 3-5 years’ supervisory or management experience

KNOWLEDGE, SKILLS AND ABILITIES

• Relationship management
• Leadership, management, and mentoring skills
• Strategic planning skills
• Knowledge of product and sector
• Financial and business acumen
• Excellent presentation and communication skills
• Ability to communicate accessibly and concisely about product or service to outsiders, including prospective customers and clients, partners, vendors, and press
• Effective organizational skills
• Negotiation skills
• Familiarity with technology and platforms used in your field
• Research and analytical skills
• Interpersonal and customer-service skills
• Big-picture thinking
• Lead generation and management experience
• Fast learner
• Enthusiasm and sincerity

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
• Must be able to sit for prolonged periods of time.
• Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
• The incumbent has no occupational risk for exposure to communicable diseases.
• Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

DIRECT REPORTS

• None