Are you interested in working in a fast-paced, challenging behavioral healthcare organization? Are you interested in a position that is rewarding and makes a difference in the lives of others? Do you like to be challenged and work in a setting that allows you to grow? Then Alvarado Parkway Institute wants to hear from you! 

Alvarado Parkway Institute (API) is a free-standing psychiatric hospital in La Mesa, California with three Intensive Outpatient/Partial Hospitalization Programs. Alvarado Parkway Institute (API) provides comprehensive adult inpatient behavioral health and addictive disorders services in a 66-bed hospital setting located in La Mesa, California. At Alvarado Parkway Institute, we are committed to improving the mental health and well-being of our community. Alvarado Parkway Institute in La Mesa is San Diego County's leading provider of comprehensive mental health and substance abuse care. API offers a variety of Outpatient Services designed to assist patients in functioning at the highest level. API provides Partial Hospitalization services and Intensive Outpatient services. These programs emphasize symptom management, community integration, and prevention of hospitalization or re-hospitalization. Value-added services enhance the patient's treatment experience. 

Alvarado Parkway Institute is currently seeking a qualified individual to join our team as the Executive Director of Outpatient Services. The Executive Director of Outpatient Services provides administrative oversight and responsibility for all outpatient services and programs. This position develops and administers a comprehensive outpatient program that responds to the community’s needs and supports the organization’s overall mission, philosophy, and goals; to integrate the management of the outpatient system into API’s continuum of care.

You must complete an application online at our website to be considered for possible employment: https://apibhs.com/careers 

Executive Director of Outpatient Services Responsibilities:

• Demonstrates creativity or resourcefulness in identifying and procuring program materials
• Demonstrates programming skills for a wide variety of patient diagnoses and needs.
• Develops and implements policies and procedures for Outpatient Services and a plan for ensuring ongoing quality improvement. 
• Serves as a participating member of API Senior Leadership/Management Team
• Attends Senior Leadership meetings regularly and actively updates team on progress,  needs, and goals for Outpatient Services. 
• Treatment plans are competently designed and are easily adaptable for patients admitted to outpatient from another level of care or being discharged to   another level of care within the organization.
• Identifies mechanisms for enhancing multi-disciplinary involvement and cooperation
• Maintains effective, regular communication with clinical managers from other programs, ensuring the exchange of pertinent information, including such information as changes in services, hours, staff and goals; seeks input from clinical managers regarding service policies and developments that will have an impact upon them utilizing the outpatient system
• Voluntarily provides direct patient services to other departments during times of excessive workloads and encourages the involvement of other staff in such supportive efforts
• Within established time frames, collects and interprets data from marketing efforts  in the community to identify areas for improvement.
• Identifies and implements a Marketing Performance Improvement Plan for outpatient services delegates and ensures the effective implementation of the plan.
• Seeks and incorporates input from the CEO, management team and clinical staff. 
• Monitors performance against desired results, communicating findings regularly to  CEO and other key organizational members. Modifies plan as necessary.
• Conducts market research; analyzes data, considers organizations business objectives  and mission as basis for marketing strategy.
• Is sought out by others in resolving difficult matters or in addressing issues requiring an advanced level of expertise.
• Takes initiative to review and revise job description prior to reviewing applicants' qualifications. 
• Follows company policy in interviewing candidates, avoiding inappropriate questions. 
• Demonstrates and applies an understanding of both  employee morale enhancement as well as individual  reinforcement, including the distinctions between these.  
• Demonstrates the basic mathematical skills required for department's budget management. 
• Provides requested budget input to CFO in a timely and accurate manner.
• Demonstrates behavior that reflects favorably on the hospital's and corporation's public image. 
• Participates as requested, communicating input through the appropriate chain-of- command, in development and implementation of short- and long- term goals and objectives. 
• Works with Program Directors to review documentation to ensure clinical appropriateness, completeness and adherence to regulatory standards. Oversees Outpatient review of documentation. 
• Ensures that Outpatient Services are meeting documentation standards set by payor  sources as well as State and Federal Requirements. 
• Establishes and maintains good rapport and working relationships to foster intra and inter-departmental communications necessary for the delivery of quality patient care; responds to requests for information from patients, families and caregivers; provides directions as necessary; reflects the confidentiality of patient and organization information; communicates pertinent information as necessary by telephone and/or writing. 
• Approaches co-workers assertively and respectfully; confronts problems in a constructive, solution-oriented manner.
• Recognizes and responds appropriately to priorities in assignments; performs routine assignments independently, seeking direction when indicated for unusual or non-routine duties; advises appropriate personnel of situations requiring additional expertise or technical follow-up. 
• Demonstrates effective time management skills; organizes work so that critical assignments may be completed promptly, accurately, and thoroughly.
• Follows-up on tasks or assignments requiring further attention.
• Must be willing to travel, including occasional overnight travel, in a work capacity 
• Other duties as assigned. 

Required Education, Experience, and Certifications: 

• General knowledge of all areas of psychiatric and outpatient treatment 
• Ability to relate well with treatment professionals 
• Ability to mobilize and coordinate staff resources 
• Skills in dealing courteously with the public and individuals within the organization and counseling centers 
• Organizational skills 
• Knowledge of budget development 
• College level reading skills, writing and oral communications 
• Legible handwriting 
• Ability to keep information highly confidential 
• Able to meet deadlines 
• Time management skills 

Preferred Education, Experience, and Certifications: 

• Advanced degree in a behavioral science or mental health-related field preferred; and/or administrative experience in inpatient and outpatient & mental health settings preferred 
• Basic data entry skills 

Physical Requirements:

While performing the duties of this job, this position is frequently required to do the following:

• Use standard office equipment and access, input, and retrieve information from a computer.
• Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
• Vision sees details of objects at close range.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side.
• Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
• Walk and/or stand for long periods of time (3/4 of the workday). 
• Lift up to fifteen (15) pounds.

Conditions of Employment

In compliance with API’s policies and guidelines, all API employees are required to adhere to the following:

Background/Reference Check & Licensure/Certification

• Completion of a satisfactory background and reference checks.
• Employee signed employment non-compete/confidentiality agreement
• Individuals whose position may require licensure, registration or certification must maintain such as current and valid. It is the employee's responsibility to send updated copies to Human Resources before the expiration date. It is the employee's responsibility to notify Human Resources of any changes or proposed changes in status to licensure, registration, or certification. Failure to do so could result in employee suspension.

Covid-19 and Flu Vaccinations; Medical

• Provide a copy of COVID-19 Vaccination OR have an Exemption Request (Deferred Pregnancy, Medical, or Religious) approved by the API HR Director; and those who have an approved Exemption must undergo weekly COVID-19 testing and observe all other infection control requirements, including face coverings.
• Annual Flu vaccination is required as a condition of hire and ongoing employment. Only those who are allergic to the vaccine or meet contraindications as indicated on the current CDC Vaccine Information Statement shall be exempt from this condition of hire and ongoing employment but are required to wear a mask while inside an API owned or operated building or vehicle during influenza season, Employees must provide physician documentation to support any reported allergy or contraindication. Flu season typically runs between November and March.
• Pass drug and alcohol test performed by Concentra.
• Clear TB skin test or Chest X-Ray at Concentra.
• Complete a satisfactory physical examination at Concentra designed solely to determine your ability to perform the duties of the position being offered. 

EEO Statement

API provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.