Description
Job Summary:
The Subway Assistant Manager is responsible for the overall safe and legal management of daily operations to contribute to sales growth, margins, profitability, and overall store image. This role requires a hands-on approach to managing the store’s team, ensuring food safety, product preparation, customer service, and cleanliness standards are met.
Key Responsibilities:
- Assist the General Manager in daily operations, ensuring efficiency and adherence to standards.
- Manage opening/closing procedures and handle cash, including weekend deposits.
- Be available 24/7 for emergencies and support.
- Supervise, train, and develop staff; conduct interviews and performance reviews.
- Create staff schedules, ensuring adequate coverage.
- Guide staff on food safety, product prep, and customer service.
- Handle customer service, maintaining a friendly and efficient environment.
- Implement marketing programs and manage store promotions.
- Maintain inventory and control costs.
- Ensure store cleanliness, perform basic repairs, and uphold company standards.
- Maintain security systems and implement merchandising strategies.
- Adhere to safety protocols and maintain a safe working environment.
Benefits include but are not limited to:
- Competitive Compensation Packages
- 401K with 100% match up to 4% of salary
- Paid time off for full-time employees
- Full benefit package for full-time employees to include medical, dental, vision, short and long-term disability, critical illness and injury, and life insurance benefits.
- Wages on demand available for employees utilizing direct deposit. Fees may apply.
- Discounts on food, beverage and fuel!
- Opportunities for growth and development.
Requirements
- High school diploma or general education degree (GED) equivalent.
- Experience with managing and directing others.
- Flexible availability based on business needs. This may include any/all shifts, weekends, and holidays.
- Reliable Transportation
- Exemplary Customer Service
- Ability to work with little or no supervision; Self-Motivated
- Ability to defuse issues/settle customer and associate matters
- Great Communication Skills
- Knowledge in Microsoft Word, Excel, and Outlook.
- Detail Oriented and Exceptional Organizational Skills
- Ability to lift/carry up to 35 lbs.