Job functions   describe the substance and most important responsibilities of the job.

1. Administration

· Assist with maintaining hotel, performing   minor and routine painting, plumbing, electrical wiring, and other related   maintenance activities.

· Replace air conditioner filters.

· Tend, air conditioners, cooling   towers and boilers to provide heat, cool air, and hot water for guests.

· Maintain standards of quality guest   service.

· Tend to pool area including chemical   balancing, cleaning, etc.

· Increase level of guest satisfaction   by delivery of an exceptional product through employee development. 

· Respond and resolve guest requests,   complaints, or questions in a courteous and timely manner.

2. Support

· Must have a comprehensive knowledge   of the English language to effectively communicate with guests, associates,   and vendors.

· Ability to accurately report   information. 

· Ability to scrupulously follow all StepStone   and hotel policies and procedures.

· Attend required meetings.

. These are required of every associate.

· Minimum lifting of 70 pounds.

· Pushing, bending, stooping, upward reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 70 pounds.

Other duties may be assigned.