Position Overview:

The Care Monitor works closely with onsite staff, providing support and monitoring of site to ensure a safe environment for staff and residents. Site Monitor reports to the Site Manager. 

The schedule for this position is shift-based. Day Shift is from 7am-3pm, Swing Shift is from 3pm-11pm, and Overnight is from 11pm-7am. Shifts may change as needed to meet operational needs.  

What You’ll Do:

• Refer any operational, security or client issues, including de-escalation needs, to the Site Manager.  
• Assist Site Managers with client needs, including: Delivering toiletries, towels, linens and other items as needed, escorting cleared (asymptomatic) clients to their rooms.
• Engage participants to help orient them to the hotel site.
• Deliver meals to participants’ room doors.
• Support monitoring the site and reporting violations of hotel/motel rules and regulations.
• Prepare participant rooms for occupancy (e.g., apply mattress covers, pillow covers, stock room with supplies, etc.)
• Assist with setting up participant intake tables
• Perform light-duty cleaning and sanitation duties in the common areas utilized by the staff 
• May be given other duties in support of the site management. 
• Flexible and willing to perform other tasks as assigned.

Qualifications:

• Ability to work well with diverse staff and clientele including cultural, language, sexual identity, gender, and other diversity considerations.  
• Ability to work successfully both independently and cooperatively.  
• Ability to speak, read, and write clearly in English.  
• Ability to successfully and efficiently complete tasks in an environment with background noise and interruptions.  
• Record keeping and confidentiality:  
• All information seen/heard at site is CONFIDENTIAL. This includes the site name and address, and any information about guests or staff.  
• Sign in and out daily.  
• Complete the Activity Log form for every shift. 
• Demonstrates a strong understanding of the city and state political and community service environment (e.g., community service leaders, partners, organizations, critical state-wide community service needs, legislative leaders, government officials, major stakeholders, etc.).
• Previous government relations, non-profit and grassroots organizing experience strongly preferred.
• Non-Profit experience working in local or state government preferred

Additional Requirements:

• Standard office setting with occasional travel for site visits, meetings, and conferences. 
• May require occasional evening and weekend work to meet deadlines or attend events. 
• At least two COVID-19 vaccinations (preferred).
• Regular and reliable job attendance.
• Valid California’s Driver’s License (if duties require). 
• Effective verbal and written communication skills.
• Exhibit respect and understanding of others to maintain professional relationships.
• Independent judgement in evaluation options to make sound decisions.
• Live Scan fingerprinting, TB clearance and other medical vaccinations may be required.