Established in 1958, Foundation For The Carolinas is one of the largest community foundations in the United States. Serving a 13-county region, we help families, nonprofits, and businesses amplify the impact of giving, offering a wide variety of charitable funds and best-in-class service to clients and donors.

The Foundation is headquartered within the Belk Place Civic Campus, which includes the Luski-Gorelick Center for Philanthropy, the Levine Conference Center, 220 North Tryon event venues, and the historic Carolina Theatre. The campus also houses our flagship program, the Robinson Center for Civic Leadership, which addresses our community’s most significant challenges and opportunities, such as economic empowerment, neighborhood revitalization, and education.

Foundation For The Carolinas is deeply committed to fostering a diverse, equitable, and inclusive workplace where everyone is welcomed, valued, respected, and empowered. We actively encourage and seek candidates from all races, ethnicities, genders, sexual orientations, abilities, and backgrounds to apply for our open positions. Join us in our mission to build a more inclusive and equitable future for all.  

The Assistant Vice President (AVP) of Nonprofit Services is responsible for managing and growing the assets of the Foundation For The Carolinas' (FFTC) Center for Nonprofit Sustainability and is responsible for managing strategic projects related to the Philanthropic Advancement Team (PA Team). The AVP serves as the main relationship manager for a portfolio of nonprofits, providing administrative support and ensuring accurate, timely information for fundholders.

The role includes overseeing project workflows, improving operational efficiency, and collaborating across departments to maintain high service standards. The AVP may also assist with prospect development and nonprofit capacity-building activities. Additionally, they will participate in cross-functional FFTC project teams focused on initiatives impacting FFTC and the Centers for Giving.

This role is a hybrid position. Mondays and Fridays are optionally remote, and Tuesday through Thursday, you will work at the FFTC office in Uptown Charlotte.  

Your daily responsibilities will include: 

Relationship Management

• Serve as the dedicated relationship manager for a significant portfolio of nonprofit fund relationships to provide exceptional customer service and day-to-day support, stewardship, and philanthropic counsel.
• Ensure data integrity and internal tracking of interactions with nonprofits.
• Coordinate with investment staff to provide fundholders with timely updates and presentations.
• Identify and pursue cross-collaboration opportunities to deepen and expand fundholder relationships.
• Deliver relationship management, grantmaking, and board support services for assigned custom clients, including preparation of board meeting materials and financial and other reports.
• Support the Vice President, Nonprofit Services, in preparing for and implementing capacity-building programs and prospect development initiatives.
• Serve as an accessible, initial contact for charitable groups and organizations throughout the region, providing guidance and resources to engage with FFTC’s nonprofit services.

Business Development

• Maintain in-depth knowledge of FFTC products and services to speak to existing and prospective fundholders about working with FFTC, including fund types, investment options, acceptance of complex assets, etc.
• Participation in Request for Proposals preparation and presentations
• Plan, track, and report on activities with prospective fundholders using database system
• Identify and attend events throughout the region to represent FFTC, build relationships within the charitable community, and generate new prospective nonprofit fundholders

Operations and Project Management

• Manage and track ongoing projects, ensuring deadlines are met and deliverables align with FFTC standards.
• Develop and maintain operational tools, templates, and workflows to standardize and streamline processes across the Center for Nonprofit Sustainability.
• Represent the PA Team in serving cross-functional FFTC project teams on initiatives impacting the Centers for Giving (like investments, database management, financial systems, technology, stewardship practices, and client reporting)
• Act as a liaison between the PA Team and other FFTC departments to address operational challenges and enhance fundholder engagement and satisfaction
• Serve as a project manager for the PA Team for assigned projects, leveraging research, analytical, and technical skills to help identify opportunities, quantify issues, and work towards creative solutions.
• Monitor key performance metrics and provide regular reports to the PA Team and leadership.

• Bachelor’s degree preferred
• At least 3-5 years of experience, preferably in fundraising or relationship management
• Knowledge of the region’s nonprofit landscape preferred
• Previous communications, development, or marketing experience in a corporate or nonprofit setting
• Excellent computer skills, including working knowledge of Microsoft Office applications
• Previous experience with Blackbaud software preferred
• Initiator who is detail-oriented and a self-starter delivers superior customer service
• Project management experience preferred
• Ability to set priorities, handle multiple tasks, and meet deadlines with a high degree of accuracy while receiving input from multiple team members
• Ability to be flexible in a work environment
• Excellent oral and written communication skills
• Exceptional interpersonal and relationship-building skills
• Deep personal commitment to serving the community