Join a hospital where your growth matters! Our state-of-the-art 25,000-square-foot facility is home to 13 specialty departments, offering top-tier medicine and cutting-edge diagnostics. We provide unmatched opportunities to advance your skills, collaborate with leading specialists, and make a meaningful impact on pets and their families.
About the Client Service Representative Role
We are looking for a Client Service Representative to join our growing team! As the first point of contact for clients and patients, you will ensure a welcoming, professional, and efficient experience. This role will serve our Emergency Department.
Schedule & Compensation
Schedule: Wednesday/Thursday/Friday/Saturday 10p-8a
Compensation: Starts at $22.50 *inclusive of shift differential
What You’ll Do
- Provide a warm and kind first impression to clients and pets.
- Communicate professionally with clients and team members, both verbally and in writing.
- Update patient records and maintaining accurate client information.
- Assist with patient admits and discharges, as well as processing payments.
- Support the cleanliness and organization of the hospital.
- Experience in customer service, pet store, grooming, kennel work, animal industry preferred.
- Computer knowledge- keyboarding and use of office communication systems (office suite).
- Working knowledge of veterinary terminology highly preferred.
- Ability to handle multiple tasks in a fast-paced, team oriented environment.
Our top tier benefits include
- Leading industry compensation
- Education Assistance Program & tuition reimbursement
- Medical, Dental and Vision insurance
- Paid time off
- Paid volunteer time off
- Continuing education paid time off and allowance (for licensed and non-licensed team members)
- Retirement plan including matching funds
- Pet adoption reimbursement
- Mentorship with a team dedicated to Education and Development
- Emotional support and well-being benefits for team members
- Unlimited growth potential
At MVA, YOU are our priority. If you're looking for a career where you can thrive, grow, and truly make a difference, we’d love to have you join our team!?
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