JOB OVERVIEW

Provide treatments to guests that visit The Boar’s Head Spa according to 4 Diamond Service Expectations, while excelling in customer service and satisfaction.  

ESSENTIAL JOB FUNCTIONS

1. Maintain certifications in order to stay current in the field nails care techniques.
2. Provide a nurturing environment in concert with the highest professional standards regarding client confidentiality and disclosure of inappropriate personal or business information. 
3. Keep treatment rooms clean by sweeping the floor, changing linens and wiping down cabinetry and sink.
4. Keep staff room clean by stocking linens, cleaning-out the refrigerator and microwave, changing the tablecloth, organizing in-take forms and sweeping the floor.
5. Assist in laundry removal and storage.
6. Attend monthly staff meetings and internal training seminars as required.
7. Perform designated services for guests according to Boar's Head standards including handling aromatherapy oils, providing a variety of proper hand and foot grooming.
8. Contribute to overall resort team goals by completing additional duties as assigned.

WORK ENVIRONMENT

The Boar’s Head Spa

Essential

1. Educated and certified in the profession of manicures/pedicures.
2. Appropriate and current license required Nail Technicians – State of Virginia/Board of Cosmetology.
3. Strong communication skills, both oral and written.
4. Ability to work 5-7 days per week in rotational shifts, if needed, and including holidays and weekends.
5. Proven ability to
6. Perform job functions with attention to detail, speed and accuracy.
7. Prioritize and organize.
8. Resolve problems calmly, using good judgment.
9. Work independently.
10. Understand guest’s service needs and solve them proactively.
11. Work effectively with managers and co-workers.
12. Protect guests’ property and confidentiality.
13. Work under stress in a fast-paced environment.

Desirable

1. Prior Spa Resort experience.

SAFETY RESPONSIBILITIES

All employees must learn and comply with all Resort safety rules; must use appropriate safety equipment at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features or equipment, machinery or materials encompassed by job duties; and must check with supervisor if there is a question as to the safe procedure to be used for any job function.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

This description excludes the marginal functions of the position that are incidental to the performance of fundamental job duties.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.