We are on the lookout for a Systems Administrator to join our growing team!

Who are we?

Moatable is a forward-thinking, user-focused SaaS company that is passionate about creating groundbreaking solutions and pushing the boundaries of what's possible. With a diverse and talented team, we foster a collaborative environment where creativity and out-of-the-box thinking thrive. As a leader in our industry, we are seeking a highly motivated Systems Administrator to join our team and drive growth within the industry! Join us on our exciting journey and help shape the future of technology!

What’s the job?

We are looking for a proactive and technically skilled System Administrator to join our IT team in the Phoenix office. This role is responsible for managing local infrastructure, supporting global IT operations, and providing direct on-site support to employees. As a System Administrator, you will maintain and optimize systems, ensure reliable network performance, and partner with our global IT team to align service delivery across locations.

To be successful, you should have experience with servers, networking equipment, user account management, and endpoint security systems. You should also bring a collaborative spirit, strong problem-solving skills, and a drive to deliver reliable, user-focused technology solutions in a fast-paced environment.

System & Infrastructure Administration

• Monitor, maintain, and upgrade local servers, workstations, and network equipment.
• Administer user accounts, security groups, and access controls (e.g., Microsoft 365, Azure AD, VPN).
• Ensure system availability, reliability, and performance through patching, backups, and monitoring tools.
• Manage local endpoint protection, backup, and disaster recovery processes.
• Collaborate with the global IT team to ensure consistency of systems and support across all offices.

End-User & On-Site Support

• Provide Tier 1 and Tier 2 technical support for hardware, software, and network issues in the Phoenix office
• Troubleshoot problems with connectivity, authentication, and conferencing tools (Zoom, Teams, etc.).
• Set up and support desktops, laptops, and mobile devices for onboarding and device lifecycle management.
• Support AV equipment and hybrid meeting tools in conference rooms.
• Ensure all user issues are tracked and resolved via ticketing system within SLA timeframes.

What’s the work location?

You’ll be based out of our stunning, light-filled headquarters in the Warehouse District of Downtown Phoenix—a 17,000-square-foot space designed for collaboration, creativity, and connection. You’ll work in-office five days a week in a vibrant, collaborative environment designed to inspire connection, creativity, and a great workday experience.  

Occasional after-hours support and participation in global IT initiatives may be required.

What's the earning potential ($$$)? 

This role offers a competitive base salary in the range of $60,000 to $70,000, depending on experience and qualifications.

What are we looking for?

• 3+ years of experience in system administration or a related IT support role.
• Strong technical proficiency in Windows and macOS environments, Microsoft 365, Azure AD, and basic networking.
• Hands-on experience with endpoint management platforms, ticketing systems, and remote troubleshooting tools.
• Familiarity with cloud-based tools and SaaS platforms (e.g., OneDrive, SharePoint, Azure).
• Relevant certifications preferred (e.g., CompTIA Network+, Microsoft, Azure Administrator).
• Strong analytical and problem-solving capabilities.
• Excellent communication and interpersonal skills; able to support technical and non-technical users.
• Organized and capable of managing multiple tasks with competing deadlines.
• Collaborative team player who works well across local and global teams.

Anything else? Absolutely! Benefits and Perks:

This is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is friendly and supportive! And we feel it’s important to reward our team with competitive pay and benefits. Here are some of the highlights:

• Health Insurance: FREE medical coverage for employees for one of our plan options! And the ability to add dependents or choose an alternative plan and still receive a credit to keep costs down.
• Paid Time Off: Work hard, play hard! In addition to 10 holidays, we offer three weeks of paid time off so that you can achieve a healthy work-life balance.
• Paternity Leave: We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid paternity time to bond with a new child.
• Employee Assistance Program: We are proud to offer free access to SupportLinc, a global platform that provides on-demand care as you navigate personal or professional challenges. This confidential and compassionate support system is available to you and your family members anytime you need help.
• Team Building: We may work across time zones and countries, but we’re still united. We host a monthly schedule of team activities, quarterly town halls, open Q&A sessions, and other special events…so many fun ways for us to connect and support one another.
• Growth Opportunities: When our people grow…we grow! We offer leadership training, development journeys for core teams, and coaching/mentoring opportunities. Constant growth and development are inherent in our culture.
• Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process prior to your start date, so you are ready to rock ‘n roll on your first day. 
• What Else? We provide a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability. Our ultimate goal is to support you and your overall wellness. 

Join our growing team and let’s have fun building this business together!