Excellent customer service skills to provide support for medical device users
- Proficient in order entry processes to ensure accurate and timely processing of orders
- Strong communication skills to interact with customers and internal teams effectively
- Ability to troubleshoot and resolve issues related to medical devices
- Detail-oriented to maintain precise records of orders and customer interactions
- Knowledge of medical terminology and familiarity with medical devices is a plus
Excellent problem-solving skills
- Strong communication abilities
- Proficiency in technical troubleshooting
- Ability to work well under pressure
- Customer service oriented
- Familiarity with various operating systems and software applications
- Knowledge of computer hardware and peripherals
- Ability to prioritize and manage multiple tasks efficiently
- Experience in providing technical support to end-users
- Willingness to learn and adapt to new technologies and processes