Technical Services Manager –will be responsible for providing technical advice and support regarding products, solutions and their applications - including resolving specific technical problems. 

Key accountabilities:

• Support with any requests for technical services where application requirements are intricate, handling technical queries quickly and effectively.

• Actively assist sales teams in resolving technical issues from the use of products/solutions in a timely manner to ensure the company reputation for quality is reinforced, visiting customers to resolve problems when required

• Assist in coordinating all technical issues related to product trials and interpret laboratory reports, as required

• Support technical knowledge empowerment to the field force through helping with technical training to sales teams, customers and distributors

Education:

• Relevant technical certification/degree mandatory

Experience:

• Should possess sound technical understanding of Lubricants and product applications.  Engineering/technical background required

Skills & Competencies:

• Able to show good understanding of industry trends and basic knowledge of key customer operations across a number of key customer and industry sector

• Offer & Product Knowledge - 

• Customer Relationship Management