Intake Admissions Coordinator
Description

Northstar Behavioral Health is a team of professionals that specialize in medication for opioid use disorder through a multi-faceted programming structure for those battling opioid addiction and/or stimulant addiction.


Key Result Areas:


  • 50% conversion rate of referrals into admits
  • 85% occupancy of NBH facilities
  • 85% of new admits making it 7 days or more


Job Duties and Responsibilities: (Essential Functions)


  • Serve as initial NBH contact for referents, counties, and third-party payers. Schedule intake interviews and schedule with staff.
  • Describe NBH program/services to referents and potential clients. Develop and maintain working relationships with referents, clients and payers.
  •  Interview and assess referred clients for admission to programs.
  • Schedule admissions and maintain current client lists.
  • Coordinate and assist with admissions at various locations as needed.
  • Maintain client data and prepare reports for evaluation and budget proposals.
  • Verify insurance coverage for each CD and MH client (pre-authorization) prior to admittance.
  • Assist in securing funding authorizations prior to admission through CCDTF, PMAPs, commercial policies, and private pay.
  • Track and maintain comprehensive assessments. Communicate new or updated needs to counseling staff.
  • Role model behavior which is consistent with and supportive of people in recovery from substance use disorder. Such behavior will include upholding ethical standards of the program and reliable attendance.
  • Participate in weekly staffing meetings and supervision meetings.
  • Provide court, Department of Corrections, and other referral sources with updates and coordination of client intakes.
  • Work cooperatively with outside agencies.
  • Intake coordination into outpatient, sober living etc. and recommended continuum of care following.
  • Facilitation of referrals to mental health services as identified by a client's comprehensive assessment or treatment plan.
  • Other duties may be assigned.
Requirements

Required Skills and Experience: (Minimum requirements in terms of educational background, work

experience, licenses/certifications or other knowledge skills and abilities)


  •  Prior office experience required and understanding of substance use disorder treatment preferred.
  • Excellent communication and detail orientation are essential.
  •  Experience with Excel and clinical databases.
  •  Ability to effectively handle detail; able to prioritize multiple projects.
  •  Possess demonstrated ability to relate well to diverse staff and client population and to manage personnel, agency, and client information in a confidential and professional manner.
  •  High School diploma/GED required; some college preferred
  •  Must be able to pass DHS background study and be free of communicable disease.
  •  Must be 18 years or older.
  •  First Aid/CPR certification (or ability to obtain within 30-days of hire);
  •  Minimum of 1 year free from substance abuse;
  •  Valid Driver’s License and acceptable driving record; and
  •  Physical ability to perform duties as required by the position.


Additional Skills and Experience: (Preferred or helpful)

  • Skilled in the process of identifying and assessing a wide range of client needs;
  •  Knowledgeable about local community resources and how to use those resources for the benefit of the client;
  • Familiar with Medicated Assisted Treatment (MAT) Model
  •  Familiar with Procentive, Electronic Health Record System
  •  Ability to handle multiple tasks simultaneously;
  •  Are reliable, organized, professional and highly dependable - can be counted on to work independently.
Salary Description
$23-$25 /hour