Dispatch Operations Coordinator
Description

Vivalon is a Marin-based non-profit serving the community for 70 years and has been recognized 8 times as a "Best Place's to Work" in the North Bay, and our most recent 2025 award as "Best Social Organization" from the Marin Independent Journal. 


We are looking to hire a Dispatch Operations Coordinator. This person will be responsible for the coordination of the daily operational activity of Vivalon’s Contract Transportation Services.  Key focus areas are dispatch communication with drivers; communication with agencies/program staff/client guardians; queue log maintenance; and preparation of reports. 


 

Requirements

 The following skills and experience are qualifications for this job:

  • Scheduling, dispatch, or equivalent environment; transportation experience is desired.
  • Working knowledge of scheduling and dispatch software (or equivalent) and dispatch procedures
  • Able to provide leadership and direction for co-workers as needed.
  • Able to ensure compliance with internal policies and procedures and federal, state, and local regulations.
  • Able to skillfully assess client needs, co-worker availability, and traffic and routing issues in providing direction and instruction to drivers.
  • Able to apply sound judgment in a fast-paced and quickly-changing environment, while managing multiple tasks, coordinating between multiple individuals, and maintaining a high standard of accuracy.

Compensation and Benefits

  • $25 - $28/hour depending on experience.
  • We offer a comprehensive benefits package that includes medical, dental, vision, chiropractic, life, retirement, paid time off and holidays, and more.