At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers’ expectations, and build success through partnership, friendship, and trust—with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we’re looking for “lifers”—members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education.
 

We are currently seeking a full-time Implementation Coordinator for our West Jordan, UT office!

The Implementation Coordinator works with the customer and internal stakeholders to guide orders through the implementation process after a sale has been made, ensuring that implementation is completed accurately, on time, and within budget. 

Duties include:

• Collaborate with Project Managers, Scheduling Coordinators, Field Engineers, and all other departments to support implementation timelines and deliverables.  
• Coordinate logistics and resource allocation with Project Managers to determine fulfillment and installation schedules.
• Gather and organize necessary project documentation from internal and external stakeholders to facilitate project progression.
• Maintain consistent phone and email communication throughout the project lifecycle, providing regular updates to internal and external stakeholders.
• Track project progress, identify potential risks, and assist in implementing mitigation strategies.
• Process invoicing for completed services using SAP.
• Create project specific documentation as needed that may be shared with internal and external customers. 
• Ensure Project supporting documentation is accurate & stored in SAP & Monday.com.
• Management of “Service Milestones” In SAP Projects.
• Manage Requested dates & Service invoice dates appropriately in SAP.
• Report and escalate to management as needed.
• Provide constructive feedback on internal and external processes, to improve the implementation process.
• Perform all other duties assigned by management.

• Strong computer skills, including the Microsoft Suite (Excel, Word, PowerPoint, and Outlook). Project Management tools: Experience with SAP by Design preferred.
• Exceptional organization skills.
• Excellent communication and interpersonal skills.
• Extremely detail oriented.
• Strong problem-solving skills.
• Ability to work independently, with little supervision, or as a part of a team.
• Ability to manage multiple priorities at once.
• Ability to meet deadlines.
• 1-2 years of coordination experience, whether in install coordination, workforce planning, event planning, or similar.
• Basic knowledge of/exposure to Audio/Visual technologies, networking, IT, electrical work, or similar preferred. 
• Ability to adapt to a fast-paced and dynamic work environment.

Compensation and Benefits:

Hourly wage is negotiable based on skill level and experience. Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, and matching 401k. Even an exercise room, massage chair, and soda fountain! 

To learn more about Audio Enhancement, visit www.AudioEnhancement.com

For quick inquiries, contact hrshared@audioenhancement.com