This position is 100% onsite in Lancaster, South Carolina. This position does not offer remote /WFH opportunities on a full time basis. 

Summary of the Position:  Under the supervision of the Enterprise Infrastructure Manager, the IT Infrastructure Administrator is responsible for the maintenance, configuration, and reliable operation of enterprise level server and networking systems and related applications. They will install server and networking hardware, software, and participate in research and development to continuously improve and keep up with the IT business needs of the organization. The IT Infrastructure Administrator also actively resolves problems and issues with networking and server systems to limit work disruptions within the company. The IT Infrastructure Administrator is responsible for independently researching and implementing new technologies, developing and following project plans while keeping the team and the department manager up to date on the latest project progress.

Roles and Responsibilities:

• Administer and maintain systems and      networking support for software, hardware, servers and networking: test,      troubleshoot, diagnose, and resolve all related problems
• Utilize best-in-class security      protocols to protect existing and new server and networking systems
• Perform systems administration      functions for Windows AD infrastructure, Office 365, software updates and      patches, anti-virus, local company systems, various communication systems,      cloud hosted company systems and backups
• Perform network administration      functions for Cisco based switches, routers, wireless access points,      firewall appliances, etc.
• Prepare and maintain written      documentation of server, networking and application environments for      disaster recovery
• Collaborate with Sr. Systems Administrators,      Sr. Network Administrators, Helpdesk personnel, and company users      regarding current and prospective system changes and future needs
• Responsible for the maintenance and      reliable operation of virtual servers, and virtualization environments
• Install and upgrade server and      networking components / software and integrate automation processes to      improve workflows and save time
• Troubleshoot server, networking hardware      and software errors by running diagnostics, documenting problems and resolutions,      prioritizing problems, and assessing the impact of issues
• Provide documentation and technical      specifications to IT staff for planning and implementing new or upgrades      of IT infrastructure
• Assist with the assessment of current      and future capacity, storage, and database performance of various server      and networking systems
• Providing timely communication and      resolution of project updates and issues escalated from the helpdesk department
• Improve business unit synergies      through technology systems integration
• Look for ways to enhance and support      compatibility between existing server and networking systems
• Regular auditing of all local and      cloud hosted system access privileges
• Work to automate repetitive systems      and networking administration functions that staff are currently spending      time as regular maintenance items
• Assist with outlining and      implementing authentication measures to increase security but also create      SSO environments to ease user authentication challenges
• Regular attendance is required
• Perform other assigned duties and      follow verbal and written instructions issued by supervisor or designee      related to meeting company goals and objectives
• Communicate effectively with other      departments within the organization and function within a team environment

Minimum Requirements:

• Strong      working knowledge with minimum of 3 to 5 years of hand-on experience with      the following:
  • Cisco-based       Routing / Switching, Wireless Networks, IP, Advanced Protocols, LAN and       WAN maintenance and administration
  • Microsoft       Server OS versions 2016 to most recent, Microsoft Active Directory, O365 /       MS Exchange, DNS, DHCP, Group Policies, RAID hardware configurations
  • Desktop       / laptop operating systems such as Windows 10 and 11 for testing how       server and network changes may impact staff computer systems
  • Monitoring       and tuning server and network level systems to achieve optimum       performance levels
  • VMware       8 or other virtualization systems experience – implementation, configuring,       managing virtual servers
  • Enterprise       level anti-virus, endpoint security and / or next generation security       software 
  • Implementation,       management and support of enterprise level on-premises IP telephony       systems
  • Server       and network major and minor hardware installations and upgrades
  • Implementing       and effectively developing IT operations best practices, including       top-tier knowledge of security, storage, data protection, and disaster       recovery protocols
• Strong,      proven skill sets of the following:
  • Problem-solving       and troubleshooting of issues or challenges that may arise with assigned       projects or tasks
  • Interpersonal,       good communications with the ability to work effectively alongside a wide       range of staff in a diverse company community
  • Excellent       and appropriate verbal, phone and written etiquette
  • Ability       to follow instructions, work under the direction of a supervisor, and       multi-task various projects and day-to-day issue resolution
  • Be       reliable and possess good organizational skills
  • Ability       to lift, move and inspect general IT equipment, servers, switches,       routers, printers, and related equipment associated with job duties up to       25 pounds
  • Capable of sitting for prolonged periods of time at a       computer screen
  • Work in standard office conditions but may be required to       travel to other areas of the building, including Good Manufacturing       Practices (GMP) areas to resolve issues or project tasks
  • Communicate       effectively with the IT team, supervisors and other departments within       the organization and function within a team, promoting a positive work       environment
  • Expertise       in cost analysis and control pertaining to systems in use at the company       or being looked at as viable options
  • Proven conception to completion experience deploying new       systems in a production environment
• Perform other      assigned duties and follow verbal and written instructions issued by      supervisor or senior level systems administrators / designee related to      addressing ongoing projects, immediate issues or outages and overall      meeting company goals and objectives

Education: 

• Associate degree in Computer Science      (BS preferred) and/or equivalent technical certification with a minimum of      3 to 5 years of proven System and Network Administrator experience
• Industry-recognized technical server-based      certification such as Microsoft MCSE, Azure Administrator Associate, VMware      Certified Professional, Network+, Server+ or A+ preferred but not required      for position
• Industry-recognized technical networking-based      certifications such as CompTIA Network+, CCNA, CCNP preferred but not      required for position

Supervisory Responsibilities:  None