Location:

Royal Oaks Retirement Community

10015 W. Royal Oak Road

Sun City, AZ 85351

Cross streets are 99th and Grand Avenue

Position Summary: 

Under the supervision of the Assisted Living Manager, the Caregiver provides the residents with help meeting all supervisory, personal, and directed level of care, non-medical needs in accordance with the Royal Oaks Assisted Living Care Plan.

Brief Overview of Major Duties (please see below for full job description):

• Manages medications for residents requiring assistance and/or medication administration when authorized by a physician and has demonstrated competency with the manager or designee.
• Provides individualized attention to the resident to encourage each resident’s ability to maintain the highest practical physical, mental, and social well-being.
• Attends to the individual needs of residents, which may include assistance with grooming, bathing, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion, communicating, urinary catheter care, blood glucose monitoring, vital sign monitoring, laundry assistance or service, nutrition service, life enriching activities, or other needs in keeping with each individual’s care requirement.
• Protects the personal belongings of each resident, including eyeglasses, dentures, hearing aids, furnishings, jewelry, clothing, memorabilia, etc. 
• Observes residents for changes in condition or behavior and promptly reports these changes to the Assisted Living Manager.
• Answers all residents’ calls promptly and courteously, as well as anticipates needs of residents who are incapable of calling for assistance or recognizing the need for assistance.
• Assists with orienting residents and their families to the assisted living facility.
• When necessary, lifts, moves, and transports residents, using proper body mechanics or lifting devices.
• Assists and escorts residents for appointments such as the beauty shop, activities, church services, etc. Participates in activities and functions as directed.
• In keeping with department policy, administers to the residents and documents prescribed medications that have been premeasured and/or packaged.
• Assists with light housekeeping and laundry. Keeps kitchen and dining area neat, dishes in dishwasher. Straightens resident’s room, bedside table, empties commode, disposes of soiled briefs, removes trash from resident rooms, provides hydration options in rooms, etc. 
• Has ability to write clear, concise, and accurate care plans detailing the significant events of shift. Includes the time, the care provided, requests made by resident and responses. Is detailed in reporting responses. 
• Communicates all resolved and unresolved resident concerns and/or any unusual findings immediately to the Assisted Living Manager.
• Is committed to keeping confidential any sensitive information.
• Perform other duties as assigned.

Hiring Process:

• Pre-employment Drug Screening
• Criminal Background Check
• Adult Protective Services (APS) Registry Check
• Fingerprint Clearance Card (we can assist)
• Employment Verification
• TB Testing
• Royal Oaks is a Drug Free Workplace. Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy and has designated certain positions as safety-sensitive. Royal Oaks' general hiring policy does not discriminate against registered medical marijuana cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
• Royal Oaks does not discriminate in hiring or employment against holders of Arizona's Medical Marijuana card, although we do prohibit marijuana use on premise.   Although Arizona has legalized recreational marijuana use as well as medical use, the law creates no employment protections for applicants or employees who are recreational marijuana users.  Royal Oaks will require a drug screen for all applicants who accept a job offer and may decline those applicants who are positive for marijuana without a Medical Marijuana card.  Royal Oaks will continue to prohibit all employees from using, selling, possessing, or being impaired by marijuana in the workplace and while on duty.

Incredible Benefits Starting from Day One!

• Get Benefits Fast – Your benefits start the first day after the month you're hired! (Full-time only)
• Employee Assistance Program (EAP) – Unlimited access to mental health support, legal counseling, financial coaching, and more through Talkspace and other resources.
• Choice of Two Affordable Medical Plans – Starting as low as $66/month for employee-only coverage (Full-time only). 
• On-Campus Medical Providers – Convenient healthcare options right at your workplace.
• Six Annual Paid Holidays – Enjoy time off to recharge with paid holidays throughout the year.
• Generous Paid Time Off (PTO) – Start accruing PTO from day one, with up to 3 weeks in your first year (Full-time only).
• Cash in Unused PTO Hours – Convert unused PTO into cash (limits and details apply).
• Volunteer Time Off (VTO) – Get 4 hours of paid VTO annually to give back to your community, without using your PTO.
• Referral Bonus – Earn up to $600 for each friend you refer who gets hired – and there’s no limit to how many people you can refer!
• Scholarship Program – Receive up to $5,000 annually in tuition reimbursement to support your educational goals.
• Career Growth Opportunities – We promote from within! Last year, we proudly promoted over 30 employees.
• FREE Fitness Center Access – Stay healthy with on-site gym facilities or enjoy gym reimbursement up to $200 annually.
• Annual Shoe Reimbursement – Get up to $40 annually for work shoes to keep you comfortable and stylish.
• Uniform & Reimbursement – Uniforms provided or reimbursed for many positions.
• Covered Parking – Convenient parking at no extra cost.
• Employee Meal Discount – Enjoy 20% off meals while at work.
• Free Starbucks Coffee – Fuel up with free Starbucks coffee anytime!
• Exclusive Employee Discount Program – Save big on travel, electronics, entertainment, and more!
• Snacks in the Office – Because we know everyone loves a good snack!
• Retirement Plan with Matching – Save for the future with a retirement plan offering 4%-10% matching contributions.

Royal Oaks Awards:

2024 Senior Care's Best Places to Work from WeCare Connect
2022 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America-2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks

Required Skills/Abilities:

Has in-depth knowledge of Royal Oaks company policies and procedures.

Has in-depth knowledge of safety compliance.

Has computer proficiency-- Microsoft Word/Excel, Outlook and Internet

Is organized, able to multi-task, think creatively, and adapt to different situations.

Has ability to write routine reports and correspondence. 

Must be able to complete training on computer and/or other devices.

Maintain competency in the position and knowledge of trade/industry advances and new technologies.

Must be able to effectively communicate in English with all levels of staff, residents, and guests. 

Education and Experience:

Is at least 18 years of age.

Preferably, has a High School diploma or GED equivalent.

Has a minimum of three months of health related experience or CNA training.

Licenses and Certifications:

Has a Caregiver Certification for the State of Arizona. 

Has current CPR/First Aid certification card obtained in a classroom setting and in compliance with or endorsed by American Heart Association, American Red Cross, or National Safety Council guidelines.

Has current and valid Fingerprint clearance card or apply for one within 20 days of hire.

Must have a Maricopa County food handler’s card prior to start date.

Physical Requirements:

Is able to carry/lift/push/pull up to 30 pounds frequently.

May need to operate a fire extinguisher.

Is able to assist in evacuation procedures. 

Can tolerate exposure to physical hazards including potential exposure to bodily fluids and associated pathogens/infectious disease, as well as potential exposure to chemicals. 

See additional Physical/Cognitive Requirements & Work Environment information below.

Position Summary: 

Under the supervision of the Assisted Living Manager, the Caregiver provides the residents with help meeting all supervisory, personal, and directed level of care, non-medical needs in accordance with the Royal Oaks Assisted Living Care Plan.

Major Duties and Responsibilities:

Provides individualized attention to the resident to encourage each resident’s ability to maintain the highest practical physical, mental, and social well-being.

Attends to the individual needs of residents, which may include assistance with grooming, bathing, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion, communicating, urinary catheter care, blood glucose monitoring, vital sign monitoring, laundry assistance or service, nutrition service, life enriching activities, or other needs in keeping with each individual’s care requirement.

Protects the personal belongings of each resident, including eyeglasses, dentures, hearing aids, furnishings, jewelry, clothing, memorabilia, etc. 

Observes residents for changes in condition or behavior and promptly reports these changes to the Assisted Living Manager.

Manages medications for residents requiring assistance and/or medication administration when authorized by a physician and has demonstrated competency with the manager or designee.

Answers all residents’ calls promptly and courteously, as well as anticipates needs of residents who are incapable of calling for assistance or recognizing the need for assistance.

Assists with orienting residents and their families to the assisted living facility.

When necessary, lifts, moves, and transports residents, using proper body mechanics or lifting devices.

Assists and escorts residents for appointments such as the beauty shop, activities, church services, etc. Participates in activities and functions as directed.

In keeping with department policy, administers to the residents and documents prescribed medications that have been premeasured and/or packaged.

Assists with light housekeeping and laundry. Keeps kitchen and dining area neat, dishes in dishwasher. Straightens resident’s room, bedside table, empties commode, disposes of soiled briefs, removes trash from resident rooms, provides hydration options in rooms, etc. 

Has ability to write clear, concise, and accurate care plans detailing the significant events of shift. Includes the time, the care provided, requests made by resident and responses. Is detailed in reporting responses. 

Communicates all resolved and unresolved resident concerns and/or any unusual findings immediately to the Assisted Living Manager.

Is committed to keeping confidential any sensitive information.

Full understanding of residents’ rights, including the right to be free of restraints and free of abuse. Is responsible for promptly reporting to the Director of Health and Residential Services or President/CEO incidents or evidence of resident abuse or a violation of residents’ rights. 

Protects and promotes resident rights, including confidentially, privacy, dignity, and freedom from abuse. 

Maintains the comfort, privacy, confidentiality and dignity of each resident in the delivery of services. Interacts with residents in a manner that displays warmth and promotes a caring environment. 

Maintains confidentiality for residents to meet HIPAA guidelines. 

Ensures organizational and departmental policies, procedures, and guidelines, as well as federal, state, and local regulations are met and followed.

Assists in maintaining a safe, neat, and clean environment. Reports all deficiencies to the appropriate person, such as equipment problems, need for repair or special needs of residents.

Performs all job responsibilities in accordance with prescribed safety and infection control procedures without causing harm or risk to self, others or property.

Has ability to read, understand, follow and enforce safety procedures.

Consistently complies with Arizona State Department of Health Service standards. Ensures the safe and proper handling of all food items according to HACCP. Adheres to safety practices and procedures.

Attends and participates in training activities, meetings, and seminars as required. 

Exhibits qualities of a team player, interacts courteously and appropriately, maintains a positive attitude. Addresses problems and conflicts in a professional and respectful manner. 

Demonstrates excellent customer service etiquette with all levels of staff residents, and guests.

Perform other duties as assigned.

Required Skills/Abilities:

Is at least 18 years of age.

Has in-depth knowledge of Royal Oaks company policies and procedures.

Has in-depth knowledge of safety compliance.

Has computer proficiency-- Microsoft Word/Excel, Outlook and Internet

Is organized, able to multi-task, think creatively, and adapt to different situations.

Has ability to write routine reports and correspondence. 

Must be able to complete training on computer and/or other devices.

Maintain competency in the position and knowledge of trade/industry advances and new technologies.

Must be able to effectively communicate in English with all levels of staff, residents, and guests. 

Education and Experience:

Preferably, has a High School diploma or GED equivalent.

Has a minimum of three months of health related experience or CNA training.

Licenses and Certifications: 

Has a Caregiver Certification for the State of Arizona. 

Has current CPR/First Aid certification card obtained in a classroom setting and in compliance with or endorsed by American Heart Association, American Red Cross, or National Safety Council guidelines.

Has current and valid Fingerprint clearance card or apply for one within 20 days of hire.

Must have a Maricopa County food handler’s card prior to start date.

Physical Requirements:

Is able to carry/lift/push/pull up to 30 pounds frequently.

May need to operate a fire extinguisher.

Is able to assist in evacuation procedures. 

Can tolerate exposure to physical hazards including potential exposure to bodily fluids and associated pathogens/infectious disease, as well as potential exposure to chemicals. 

See additional Physical/Cognitive Requirements & Work Environment information below.

Essential Function – This is an essential function of the position. An essential function is defined as a function that must be performed by the incumbent to achieve desire or required outcomes. 

Constantly – 6 to 8 hours per day

Frequently – 3 to 6 hours per day

Occasionally – up to 3 hours per day

Rarely – less than 3 hours per day

Essential Functions:

Physical: kneeling, lifting/moving, carrying/transporting, walking/traversing or moving, sitting/stationary position, bending, reaching to include forward and above shoulder level, pulling, pushing, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting), twisting, stooping

Cognitive: direct others, written and oral communication, work under time constraints, concentrate amid distractions, math/calculations, ensure accuracy of details, creativity, remember names and details, problem solve, make decisions, work rapidly, examine/observe details, analytical ability, working within minimal errors, reason (make sense of things)

Environmental: inside, humid, toxic or caustic chemicals, hot, odors, fumes, near moving mechanical parts, working with others, working around others, working alone

Constant Activities:

Physical: none

Cognitive: oral communication, work under time constraints, concentrate amid distractions, ensure accuracy of details, remember names and details, work rapidly, examine/observe details, work within minimal errors, reason (make sense of things)

Environmental: inside, working with others, working around others

Frequent Activities:

Physical: kneeling, lifting/moving, carrying/transporting, walking/traversing or moving, standing/stationary position, bending, pulling, pushing, forward reaching

Cognitive: creativity, problem solve, make decisions, analytical ability

Environmental: none

Occasional Activities:

Physical: sitting/stationary position, reaching above shoulder level, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting), twisting, stooping

Cognitive Skills: direct others, written communication, math/calculations

Environmental: humid, toxic or caustic chemicals, hot, odors, fumes, near moving mechanical parts, working alone

Rarely Performed Activities:

Physical: climbing to include legs and arms, crawling

Cognitive Skills: none

Environmental: outside, high places, cold, dry, wet, change of temperature, dirty, dusty, loud (equipment, surroundings), vibration, risk of electrical shock