Summary

The primary purpose of this position is to conduct initial, annual, special, and quality control housing inspections according to the U.S. Department of Housing and Urban Development ("HUD") and Housing Authority of the Birmingham District ("HABD" or "Agency") regulations. This incumbent also prepares and maintains related records and reports and evaluates the rent reasonableness of proposed rents and rent increases.

All activities must support the Housing Authority of Birmingham District's ("HABD" or "Authority") mission, strategic goals, and objectives.

Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed.

• Coordinates and conducts initial, annual, special, and quality control inspections for the Housing Choice Voucher ("HCV") and conventional public housing units Rental Assistance Program to ensure compliance with HUD and HABD Housing Quality Standards (HQS)
• Enters inspection data into a hand-held computer or other computing systems.
• Prepares and maintains daily inspection logs and related reports; conducts inspections accordingly.
• Prepares and maintains unit inspection booklet; notifies the landlord of required repairs and follows up until unit is passed or disqualified.
• Prepares and sends appropriate correspondences related to inspection scheduling, payment abatements, and results of inspections.
• Assists with efforts to recruit and educate new landlords and retain current landlords.
• May be required to conduct inspections on non-HCV or non-public housing units.
• Evaluate the rent reasonableness of proposed rents and rent increases based on inspection results. Coordinates these activities with New Contract Specialists, Transaction Specialists, and Special Program Specialists.
• Receives and responds to inquiries and requests for assistance from co-workers, property owners, landlords, tenants, etc., with courtesy and professionalism.
• Operates and maintains a vehicle and other equipment, such as a personal computer, printer, tablet, telephone, calculator, copier, fax machine, camera, circuit tester, measuring devices, scanner, etc.
• Interacts and communicates with various groups and individuals such as the immediate supervisor, other agency management and staff, other governmental agencies, residents, landlords, property owners, local code officials, and the general public.
• Maintains assigned vehicles and prepares maintenance records.
• Assists with applicant and participant orientation briefings.
• Maintains knowledge of HUD'S Housing Quality Standards, Fair Housing practices, Housing Administrative Plan, and completes ongoing training as required.
• Assists with clerical duties, including answering the telephone, copying and filing documents, preparing mass mailings, etc.
• Performs other related duties as assigned.

Behavioral Competencies

This position requires the incumbent to exhibit the following behavioral skills:

Job Knowledge: Exhibits essential knowledge, skills, and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements, and activities as they apply to the assigned organizational entity of HABD. Uses appropriate judgment & decision-making following the level of responsibility.

Commitment: Sets high-performance standards; pursues aggressive goals and works hard/intelligent to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.

Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of internal and external customers; talks and acts with customers in mind. Recognizes work colleagues as customers.

Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing. Demonstrates attention to and conveys an understanding of the comments and questions of others; listens effectively.

Initiative: Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.

Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's work; does a fair share of work.

Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; Contributes to building a positive team spirit; puts team's success above own interests; supports everyone's efforts to succeed.

Job Competencies

• Knowledge of HUD, federal, state, and local laws and regulations, and HABD policies and procedures related to the position.
• Knowledge of the general operations and procedures of HABD properties and the Housing Choice Voucher Program.
• Knowledge of landlord-tenant laws.
• Knowledge of the operation of HABD's computer system and application software.
• Knowledge of housing inspection procedures, building maintenance, repair techniques, or construction.
• Skilled in the operation of commonly used office equipment, especially personal computers for word processing and spreadsheet applications.
• Skilled in effectively scheduling appointments and prioritizing multiple tasks as required.
• Skilled in customer service and tenant relations.
• Ability to prepare clear, concise reports and ensure compliant file documentation.
• Ability to use essential office equipment such as telephone, fax, copier, and computer.
• Ability to prepare and present ideas in English, both orally and in writing, clearly and concisely.
• Ability to perform program-required computations with speed and accuracy.
• Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, tenants, HUD, and local, state, and federal officials. Ability to communicate with people from a broad range of socio-economic backgrounds.

Education and/or Experience

• High School Diploma or GED and a minimum of two (2) years' experience in property inspections, housing construction, or a related field. An equivalent combination of education and experience may be considered. HQS Inspection certification preferred.
• Must obtain an HQS Inspection certification within three (3) months of employment.
• This position requires possession of a valid driver's license and the ability to be insurable under HABD's automobile insurance plan at the standard rate.

Technical Skills

The employee should have strong computer skills (e.g., MS Word, Excel, PowerPoint, and Outlook) to perform this job successfully. Must have the ability to learn other computer software programs as required by assigned tasks.

Physical Demands

• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• To perform this job successfully, the employee is often required to travel to various subsidized and privately-owned rental properties and other offsite locations. Daily movements include driving, sitting, and standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. Additionally, the ability to perform frequent physical activities such as stooping, bending, squatting, kneeling, climbing, crouching, reaching above shoulder level, standing, walking, pushing, pulling, and grasping. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport and/or lift objects weighing over 25 pounds.

Work Environment

• The work environment characteristics described here represent those an employee encounter while performing this job's essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Office environment and privately-owned rental properties. Traveling between rental properties may cause the employee to experience a range in temperatures and other weather conditions, loud noise levels, and an environment that is more hazardous than a standard office environment. This position may be required to work with contractors, Authority personnel, and program participants.

The position is open until filled.