Responsible for the production operations of the plant to provide outstanding customer service. Will be in regular contact with the customers to understand their needs and plan production accordingly. Need to understand and support the Mission and Value statements of the organization. Responsible for implementing company’s policies and procedures. Must play a key role in maintaining Safety, Quality and Environmental standards in collaboration with other managers. Responsible for meeting the targets in the key performance indicators in various areas of operation. 

PRINCIPAL ACCOUNTABILITIES:

· Will be the primary contact for customers.   Customer satisfaction is of utmost importance. 

· Responsible for production scheduling for the   plant that would meet customer requirements without compromising plant   efficiency including shipping and receiving activities.

· Work with and develop a high performing team   to excel in the areas of safety and other Key Performance Indicators set by   the company to drive the operational efficiency.

· Seek continuous improvement in safety,   customer service, quality, efficiency and 5S by working with other managers. 

· Participate in problem solving activities.

· Take part in monthly meetings with detailed   analysis of performance with respect to the KPI targets.

· Coach and direct Shift Mangers to run a very   safe and efficient operations.

· Responsible for employee training at different   levels.

· Help direct reports in disciplinary   activities.

· Make sure Shift Managers provide fair employee   evaluations.

· Create a culture where employees feel   respected and satisfied. 

· Other duties as assigned.

KNOWLEDGE SKILLS / ABILITIES:

· Highly motivated, results oriented leader with a positive approach. 

· Good computer skills in MS Office Suite required and AS400 preferred. 

· Knowledge in automotive industry and systems such as TS16949 and ISO 14401 are a plus. 

· Requires good analytical ability for both improvements and solving problems. 

QUALIFICATIONS:

· Minimum education is a Bachelor’s Degree or equivalent experience.

· 5 years of experience in Industrial Operations.

· Experience in a Leadership position is required.