The Manager Internal Audit is an integral part of the Revenue Cycle team. This position provides key feedback by comparing actual activity to expected performance in a random sampling environment or actual performance and outcomes to satisfy a query. This position provides a service to assure leadership and stakeholders that events are occurring as expected or how data is actually behaving. The Manager Internal Audit maintains an audit schedule of content and frequency of the area being serviced. This position is a collaborate part of the Revenue Cycle team and provides services to other areas within the organization as needed and as per schedule.

PRIMARY RESPONSIBILITES

• Assist in identifying areas of random sample audit, creating an audit schedule to show the random sample audit, its scope and frequency.

• Accept referred assignments for random sample audit outside of the audit schedule in accordance with the current schedule and seek guidance from leadership for any conflicts.

• Conduct the random sample selection, examining those records and prepare an internal audit report of the audit purpose, scope, findings and recommendations to management for consideration.  Document the audit work product in an approved format consistent with professional standards.

• Remain alert and informed of the daily issues within Revenue Cycle by attending various scheduled meetings, as appropriate.  

• Actively seek opportunities for improvement while remaining collaborative with stakeholders and leadership to achieve the goals.

ADDITIONAL RESPONSIBLITIES

• Serve as a subject matter expert on internal audit and random sampling methodologies.

• Maintain objectivity in all aspects of the work assignment(s).  

• Publish a monthly internal report on activities for executive leadership.

• Assuring, documenting and returning value to the organization in excess of the compensation package.

• Some travel may be required.

KEY LEADERSHIP SKILLS AND INITIATIVES

As a leader of people, the role requires a focus on delivering outcomes that are set by the organization.  As such, with all decision making in the role, the individual must demonstrate, attain and deliver on the concepts described.  

Drives Initiatives – getting behind those workplace goals and enhancements through engagements with your team(s) and also other colleagues within the organization.  These initiatives also will typically involve our Specialty Vendor partners who would also be supporting those workplace goals and enhancements.  Everyone in the team(s) must see the leader’s engagement and be inspired to participate accordingly.

Improves Team Engagement – sharing goals and techniques with your team(s) and promoting the various initiatives in a positive manner.  Encourage participation and input from all team members and also encourage those team members to provide services outside of their primary scope of work as resources would allow.  It is imperative that the leader give the team a voice in our workplace by encouraging open and uninhibited communication in a professional method.  

Maintains Compliance and Contractual Obligations – as a healthcare service provider, we must always be attentive to compliance and ethics in the functions of our work.  All team members must understand and appreciate the need for our compliance protocols and be encouraged to ask questions, cite concerns and ask for clarification whenever a matter arises.  We also require high ethical standards in all of our business activities and practice integrity.  We do not look for ways to minimize our compliance, ethical or integrity standards, we apply those standards in our daily work with pride.

KNOWLEDGE AND SKILL REQUIREMENTS

• A minimum of five years of occupational experience in the financial or clinical side of the healthcare sector with knowledge of Revenue Cycle.

• A bachelor's degree in a related field of study.’

• Proficiency in correspondence, presentations and other communication methods.

• Ability to partner with various stakeholders and facilitate collaboration therein.

• Serve as a change agent, where needed, focusing on what can be done rather than what cannot or hasn’t been able to be done.

• Demonstrating and practicing a sense of urgency with work responsibilities.

• A preference for proficiencies in data science (including SQL, Alterix, PowerBI) to facilitate data extraction.