At Blink, this role is called a Mood Lifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate!

What is a Mood Lifter, you ask? Mood Lifters are the people who greet each of our members with ear-to-ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel, so you don’t miss a minute of the big game. They consistently go above and beyond, and you can’t help but smile when you see them.

Responsibilities:

• Greet every member and guest with enthusiasm and a smile
• Tour potential members around the club with the goal of signing up the person for a membership
• Answer phone calls in a professional and energetic manner
• Execute all opening/closing operational procedures to ensure the club runs smoothly
• Handle member requests and concerns with professionalism and a sense of urgency
• Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up
• Sign members up for startup sessions with Blink Personal Trainers
• Maintain regular and punctual attendance
• Comply with all company policies and procedures

Qualifications:

• Enthusiastic, energetic, friendly and personable
• Excellent verbal and written communication skills
• Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
• Able to remain in a stationary position at the front desk for the majority of the workday
• World class customer service skills
• Works hard, multi-tasks and is a problem solver
• Passion for fitness

Compensation & Benefits:

• Career Advancement opportunities
• Complimentary gym membership
• Medical, Dental, and Vision plans, if work 30 or more hours on average weekly
• 401(k) Retirement savings plan
• Fun working environment!
• Pay Transparency: $16.50/hr