TITLE: Dispatcher

DEPARTMENT: Operations

REPORTS TO: Dispatch Supervisor

FLSA STATUS: Non-Exempt

Position Summary:

The Dispatcher, under the direction of the Dispatch Supervisor, expedites the flow of communication to support our vision of being the obvious choice for our employees and customers.

Essential Functions:

• Address employee and customer concerns and issues in a timely and effective manner.
• Communication with employees and other departments as needed.
• Monitoring of Dashboard and communication with supervisor if concerns noted.
• Review of previous days statistics to ensure accuracy and completeness.
• Check in process at end of day.
• Verification of route completion.
• Retrieval and charging of tablets.
• Other duties as assigned.

Knowledge/Skills/Abilities

• Ability to convey Tiger Sanitation as the obvious choice for our customers, employees and community.
• Actively demonstrates Tiger Sanitation’s core values in daily tasks and communications: Professionalism, Respect, Accountability and Communication
• Ability to demonstrate decision making skills that align with Tiger Sanitation’s 4 Step Decision Making Process
• Ability to collaborate with coworkers.
• Ability to prioritize activities to achieve individual and team expectations and goals.

Education and Experience

• Two (2) years’ experience working in dispatch or logistics, preferred.

Working Conditions

This position will be based in a climate-controlled building with extended periods of standing and using manual dexterity to operate computers and telephonic equipment.

An Equal Opportunity Employer disability/veteran