Riverside Healthcare is seeking a dedicated and compassionate Care Tech to join our physician office team. The Care Tech will support the clinical staff in providing high-quality patient care in an outpatient setting, ensuring efficient operation of the physician office and enhancing patient experience and demonstrates flexibility with assignments within professional scope/duties/licensure.

Essential Duties

Clinical Support:

• Administer subcutaneous injections as requested by the provider, following all applicable protocols.
• Perform venipunctures and non-blood specimen collection, ensuring proper labeling, form completion, and timely transport to laboratories as applicable.
• Assist providers and nurses with medical procedures, ensuring patient comfort and safety.
• Conduct pulmonary function tests, electrocardiograms (EKGs), pulse oximetry, and nebulizer treatments as instructed by the provider as applicable.
• Collect and document clinical data accurately in all applicable EMRs, ensuring compliance with regulatory guidelines, health maintenance protocols, and quality measures.
• Follow up on lab work, referrals, consultations, and other testing as directed by the provider.
• Reconcile patient immunization records in the EMR, including ICARE records, ensuring accuracy.
• Maintain Point of Care Testing (POCT) competencies and perform quality control for waived testing.
• Adhere to AIDET format and standards.

Non-essential Duties

• Answer phone calls and handle patient inquiries.
• Assist in maintaining patient records and files.
• Perform other administrative tasks as needed.
• Participate in office meetings and training sessions

Preferred Experience

• Previous clinical experience is preferred, including the ability to take vital signs, perform phlebotomy, EKG, and administer injections.
• Knowledge of medical terminology is preferred.
• Knowledge of insurance and authorization processes is helpful.

Required Licensure/Education

• High School Diploma or equivalent required 

Preferred Education

• CPR certification preferred

Employee Health Requirements

Exposure/Sensory Requirements

Exposure to: 

• Chemicals: White out for correction of typing/writing corrections. 
• Video Display Terminals: Average 
• Blood and Body Fluids: Low risk 
• TB or Airborne Pathogens: Low risk. 

Sensory requirements (speech, vision, smell, hearing, touch):

• Speech: Required to communicate with physicians, hospital staff, and outside agencies. 
• Vision: Needed to perform chart review data, computer screen work, reading data and information. 
• Smell: NA 
• Hearing: Needed for telephone communication and communication with team members 
• Touch: Needed to write, computer entry, individual pages of chart for review. 

Activity/Lifting Requirements 

Percentage of time during the normal workday the employee is required to:

• Sit: 70% 
• Twist: 2% 
• Stand: 10% 
• Crawl: 0% 
• Walk: 9% 
• Kneel: 1% 
• Lift: 4% 
• Drive: 0% 
• Squat: 1% 
• Climb: 0% 
• Bend: 2% 
• Reach above shoulders: 1% 

The weight required to be lifted each normal workday according to the continuum described below:

• Up to 10 lbs: Not Required 
• Up to 20 lbs: Not Required 
• Up to 35 lbs: Not Required 
• Up to 50 lbs: Not Required 
• Up to 75 lbs: Not Required 
• Up to 100 lbs: Not Required 
• Over 100 lbs: Not Required 

Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.): 

Maximum consecutive time (minutes) during the normal workday for each activity:

• Sit: 120 
• Twist: 1 
• Stand: 30 
• Crawl: 0 
• Walk: 10 
• Kneel: 1 
• Lift: 5 
• Drive: 0 
• Squat: 1 
• Climb: 0 
• Bend: 2 
• Reach above shoulders: 1 

Repetitive use of hands (Frequency indicated): 

• Simple grasp up to 10 lbs. 
• Normal weight: 80% 
• Pushing &pulling Normal weight: 
• Fine Manipulation: Computer entry, writing. 

Repetitive use of foot or feet in operating machine control: None 

Environmental Factors & Special Hazards

• Environmental Factors (Time Spent): 
• Inside hours: 8 
• Outside hours : 0 
• Temperature: Normal Range 
• Lighting: Average 
• Noise levels: Average 
• Humidity: Normal Range 
• Atmosphere: Odors, Dust 
• Special Hazards: NA 
• Protective Clothing Required: None