DEPARTMENT: Administration - Facilities

POSITION TITLE: Facilities Associate

LOCATION: CAPV Service Area: Franklin/Hampshire/W Hampden County

STATUS: Non-Exempt

SUPERVISOR: Director of Facilities

POSITION SUMMARY

Under the direction of the Director Facilities, the Facilities Associate is responsible for the general maintenance and/or minor repairs to all agency facilities, grounds, and equipment and maintaining a clean, healthy and safe environment in work areas in all other areas of the assigned building.  

ESSENTIAL RESPONSIBILITIES

FACILITIES:

1. Oversee projects under the direction of the Director of Facilities.
2. Perform daily tasks in response to maintenance requests and scheduled work orders. 
3. Perform general repairs to walls, doors, locks, windows, office equipment, flooring, and miscellaneous agency equipment in and around agency facilities
4. Coordinate and/or move desks, files, furniture, office equipment, and other items as requested 
5. Perform routine preventive maintenance on agency buildings, equipment, motor vehicles, and utility systems on a scheduled basis
6. Perform general grounds maintenance work including mowing of lawns, raking, pruning, landscaping, and snow removal.
7. Maintain routine records and make reports as required utilizing the facilities database
8. Maintain organization and cleanliness of maintenance facility, work vehicle, tools, and project sites in conjunction with other facilities staff 
9. Perform all work in a neat, safe, energy conscious and professional manner
10. Maintain organization of agency-provided tools to ensure their performance integrity
11. Monitor and report all equipment, system and work site safety concerns to the Director of Facilities.
12. Assist with expansion or relocation of services by preparing any new site for occupancy.
13. Schedule vendors and contractors as needed for HVAC, electric, plumbing, custodial, and other identified needs.
14. Create job scope specifications, bid, organize, and oversee any minor renovations.
15. Maintain positive relationships with contractors and vendors and good in-house relationships with all other staff members.
16. Required to occasionally work evenings and weekends.
17. Required to travel regularly throughout the service area, to CAPV office locations.

GENERAL RESPONSIBILITIES

1. Maintains strictest confidentiality. 
2. Comply with agency and funders’ paperwork requirements and procedures 
3. Attend regularly scheduled supervision meetings, team meetings, mandatory agency trainings, and participate in professional development activities. 
4. Performs related work as required. 

This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

QUALIFICATIONS/SKILLS

We invite individuals with lived experience who are part of communities that have been historically denied a full opportunity in aspects of economic, social, and civic life to apply. These communities include, but are not limited to, BIPOC, LGBTQIA2S, persons with disabilities, and persons adversely impacted by multigenerational poverty or other inequality.    

The ideal candidate will demonstrate the following competencies:    

• Interpersonal communication – verbal and written; in-person and phone. 
• Customer Service
• Conflict resolution, problem-solving, establishing priorities, navigating change 
• Judgement and decision-making.
• Work independently and as an effective team member.
• Time management, organizational skills, and attention to detail
• Adapt to changing priorities.
• Promote equity by deconstructing barriers to a racially just system. Cultivate work environments that value truth-telling, courage, vulnerability, space to think and reflect, community-mindedness, hope, and openness to difficult conversations. 

Key Knowledge and Experience:  

• Knowledge of construction procedures and equipment; skill in use of hand and power tools; maintenance skills.
• Knowledge of safety guidelines and best practices
• General knowledge of building systems, including, but not limited to HVAC, electric and plumbing systems.
• Experience with managing, coordinating, and budgeting of small to medium building renovations, planning, and capital projects.
• Experience with database work order ticketing system.
• Experience with not-for-profit environment
• Proficient computer skills (Microsoft Suite and databases)  

To Qualify  

Minimum Qualifications/Transferable Skills:  

• Two years of related experience, including coordinating the work of the facilities staff and projects.

We encourage individuals who believe they have the skills necessary to thrive to apply for this role. We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying. Please be clear and specific in application materials how your background, lived experience, and transferable skills are relevant to this position.  

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working in a fast-paced office environment. 
• Use of hands and fingers for manipulation and using tools
• Specific vision abilities required include close vision, distance vision, color vision and depth perception
• Must be able to hear with accuracy
• Climbing step stools and ladders up to a height of ten feet
• Ability to perform physical labor such as moving furniture, equipment, lifting, and carrying items of weight
• Extensive use of the telephone is required. 
• Bending, stretching, lifting (up to 50 lbs.), pushing, kneeling, crouching, crawling, stooping
• Manual dexterity required for use of calculator and computer keyboard. 
• Specific vision abilities required by this job include vision, color vision and the ability to adjust focus. 
• The work environment includes indoor office environments or comparable spaces, and community spaces, with occasional exposure to outdoor weather when traveling to outreach or meeting sites. Exposure to outdoor weather when responding to snow, ice, sleeting weather. The noise level varies by site.

AA/EOE/ADA

Employment is contingent upon the following: a satisfactory Background Record Check (BRC) which includes Criminal Offender Record (C.O.R.I.), Department of Children and Families (DCF) background check, Sex Offender Registry information (SORI) checks, fingerprint-based national and state criminal history database checks, National Sex Offender Registry (NCOR), and Out-of-State checks (CORI, SORI, DCF) if an individual has lived in another state within the last five years. BRC and fingerprinting-based national and state criminal history check is to be completed every three years. In addition, employment is contingent on evidence of physical exam within the past year, plus verification of MMRs. Documentation of subsequent physical exams must be submitted every 2 years.

Also, submit evidence of a good driving record and ability to be covered under Community Action’s non-owned and hired vehicle policy.