Are you a detail-orientated, customer-focused professional with a passion for luxury communities?   Do you thrive in a fast-paced environment where no two days are the same??  If so, Quail West Golf & Country Club is looking for an Assistant HOA to help us maintain excellence and elevate the homeowner experience in one of SWFL's most prestigious communities.  

This  is a hands-on, roll up your sleeves, administrative position - must be  willing to work in a busy, collaborative environment. 

Quail  West is a leading private golf and country club located in Naples, FL  that prides itself on providing world-class facilities for Members and  their guests and an extraordinary and inclusive, yet unpretentious  lifestyle.

Position Overview:

The Assistant HOA will support the Director in overseeing daily operations of the community. This role requires strong administrative, organizational, and communication skills to assist with invoicing, maintaining budgets, coordinating with various departments, and ensuring compliance with community governing documents. The Assistant will serve as a key liaison between homeowners and ensure smooth operations of security, landscaping, property services, and homeowner compliance.

This  is an hourly position, Monday - Friday, 8a-5p.  Must be able  to work onsite.  Competitive pay - commensurate with experience. 

Why You'll Love it at QW:

1. Work in a stunning community where excellence is the standard. 
2. Be part of a collaborative, professional team that values your contributions.
3. Opportunities for growth and professional development.
4. Competitive compensation and benefits - to include:

• Free employee meals
• Critical Needs & Scholarship Endowment Program
• Generous PTO plan
• 401k plan w/ company match
• Wellness Discount Program on medical premiums
• Company-Paid Employee Assistance Program, life insurance, and Short-term Disability Benefits
• Discounts on retail items in the Salon/Spa & Golf Shop + special employee-only sales throughout the year
• Holiday bonus
• Benefits Hub – access to discounted items such as, tickets, coupons, pet insurance, & legal shield
• Up to a $500.00 Employee Referral Bonus (unlimited!)
• Club perks, to include Golf & racquet sports play, discounted spa services and more!
• Multiple annual parties & celebrations and recognition throughout the year
• Continuing education and certifications allowance

• Assist the Director with managing daily operations and overseeing community projects.
• Respond to homeowner inquiries and monitor compliance with HOA Policies and follow up.
• Coordinate and schedule meetings, prepare agendas, and document minutes for the Committees.
• Communicate with security, landscaping, property services, and compliance teams to ensure efficient operations.
• Support budget/capital preparation, tracking, and invoice process.
• Collaborate with the HOA committee and foundation on projects impacting the community.
• Uses Excel, software and computer systems to track projects
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Language: Ability to read, write and comprehend correspondence, memos, and effectively present information in one-on-one and small group situations to employees. 
• Mathematics: Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages.
• Reasoning: Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form. 
• Other:

1. Must have strong multi-tasking and organizational skills 
2. Must have utmost focus and professionalism
3. Ability to interpret and follow verbal and written instructions
4. Ability to communicate effectively, both verbally and in writing and exercise diplomacy
5. Knowledge of business correspondence including rules of grammar, sentence structure, punctuation, and spelling
6. Interpersonal skills necessary to effectively interface with all levels of personnel and work in a team environment
7. Demonstrated ability to maintain confidentiality of records and to use discretion in the performance of daily activities

Qualifications 

• Requires a high school diploma or GED; bachelor’s or associate degree preferred.
• 2 - 4 years of directly related clerical or administrative support for HOA, property management or condominium management experience.
• Must be able to use MS Office 2007 or later, particularly Excel and Word. Must be able to adapt to management software and computer programs being utilized by company.

Physical Demands and Work Environment

• Must be able to perform diversified but semi-repetitive operations following standardized methods and procedures under changing conditions.
• Must be able to sit down for a long periods of time and work in a high-call volume environment.

If you're ready to take your CAM career to the next level in a world-class golf and country club setting, we want to hear from you!