The Retail Merchandise Intern is primarily responsible for supporting the Retail Merchandise Manager in the planning an execution of all retail sales and operation initiatives at the Hall of Fame Village, a subsidiary of the publicly traded Hall of Fame Resort & Entertainment Company (NASDAQ: HOFV, HOFVW).

This role provides a unique opportunity to support in positioning the retail department internally as a resource and revenue generator across all business verticals. Externally, this role provides an opportunity to provide a world-class experience for our guests and continue to build our incredible brand.

Essential Job Functions/Responsibilities:

• Provide superior guest service to visitors, guests, clients, vendors, and staff.
• Responsible for supporting the execution of retail sales and operations throughout HOFV, including but not limited to, Tom Benson HOF Stadium, Foreverlawn Sports Complex, Center for Performance, and other HOFV assets.
• Adhere to department budgets and expenses, including payroll dollars.
• Maintain inventory control, including shipping, receiving, transferring, sales reporting, and physical inventory counts.
• Assist with retail administrative responsibilities including vendor set-up and payment, scheduling, sourcing products, and POS reporting.
• Responsible for maintaining organizational and visual standards including storage and selling locations.
• Partner with Marketing to promote merchandise and maximize retail exposure at HOFV events and activations.
• Support implementation and execution of e-commerce, as needed, as well as other future channels added to the retail footprint.
• All other duties as assigned.

SEASONAL/TEMPORARY/PART-TIME/HOURLY/NON-EXEMPT

Required Knowledge, Skills, & Desired Qualifications:

• Minimum of High School Diploma or GED.
• Exceptional verbal and written communication skills.
• Required to be able to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic, and cooperative environment.
• Ability to work a flexible schedule (nights, weekends & holidays as necessary) is required.
• Positive and friendly attitude and persona, as this position works closely with the public.
• Must be a flexible and reliable team player, both within own department and entire organization.
• Ability to work independently while maintaining a high level of performance, working quickly without compromising quality.
• Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality.
• Proven ability in Microsoft Office Suite.

Physical Requirements for Position:

• The ability to lift up to 25 pounds regularly.
• The ability to work in various Ohio weather conditions, inside and outside.
• The ability to work with hot, cold, and hazardous equipment as well as operate phones, computers, copiers/scanners, and other office equipment.
• The ability to move safely over uneven terrain, steps, or in construction zones.
• The ability to see and respond to hazardous situations.
• The ability to sit, stand, squat, bend, stoop, twist, walk, and complete repetitive hand and write motions for periods of time as required for the position.
• Must be able to hear, see, and speak.
• Ability to comprehend instructions and retain information.
• Must have manual dexterity necessary to complete all job duties.
• Must be available to work in Canton, Ohio.