Velocity Network, Northwest Pennsylvania’s leading technology services firm, is currently searching for an Outside Plant Technician - PA One Call Technician to join our growing team.
The Technician is responsible for identifying, locating, and marking underground fiber optic facilities, acknowledging and updating PA 1 Call tickets, communicating with customers, installing and maintaining communications equipment, and ensuring compliance with quality control guidelines and regulations.
Responsibilities include:
- Acknowledge, respond to, and update PA 1 Call web portal ticketing system.
- Communicate with customers to keep them informed of incident progress and of impending changes or agreed outages.
- Identify, locate, and field mark underground fiber optic facilities (conduit, vaults, pedestals, cable).
- Install, repair, and maintain communications equipment, transmission facilities, and circuits, including fiber optics and terminal equipment.
- Maintain and review system documentation in ConnectWise.
- Perform all work necessary to conform to quality control guidelines
- Read, interpret, and understand staking sheets and city/county construction documents.
- Review and interpret underground and aerial cable records in existing records, on maps, or in the field Manage traffic control using safety signs, paddle flags, and cones.
- Assist with construction of fiber optic facilities including strand, conduit, vaults, pedestals, and fiber.
- Work with OSP technicians to install/test, troubleshoot and repair fiber and CPE.
The qualified candidate will have experience in PA 1 Call operations, strong technical skills, and a commitment to safety and quality workmanship.
VNET offers a comprehensive compensation and benefits package including:
- Competitive Base Pay with Incentive Opportunities
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts/Section 125 Plan
- 401(k) Savings Plan with a company match
- Life Insurance
- Short Term Disability Insurance
- Paid Time Off
- Sick Time
- Paid Holidays
- Cell Phone Stipend
- Employee Assistance Program
- On-Site Fitness Facility
If you’re looking for a challenging career that will allow you to showcase your talents, skills, and expertise, a position at VNET could be a great fit.