* EXCELLENT BENEFITS * ENROLL in Aetna Health Insurance 1st of the month AFTER start date * GREAT TEAM *

• FULL-TIME; 9:00am - 5:00pm; Monday - Friday

Job Summary Medical Records & Scheduling Assistant

The Medical Records & Scheduling Assistant plays a crucial role in maintaining accurate health records, coordinating resident appointments and transportation, and ensuring compliance with HIPAA regulations. This position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced healthcare environment while upholding confidentiality and accuracy in medical documentation. The Medical Records & Scheduling Assistant is vital in ensuring accurate documentation, seamless scheduling, and regulatory compliance. This position requires a proactive and detail-oriented professional to support the smooth operation of healthcare services. The Medical Records & Scheduling Assistant plays an integral part in upholding patient privacy and record accuracy while facilitating efficient medical coordination. As a key team member, the Medical Records & Scheduling Assistant ensures all aspects of medical documentation, scheduling, and administrative support run smoothly.

• Organize, maintain, and safeguard patient records.
• Process legal and medical record release requests in compliance with HIPAA.
• Securely manage digital medical records, including encryption and access control.
• Assist with audits, file retention, and compliance tracking.
• Schedule resident medical appointments and coordinate transportation logistics.
• Maintain an accurate trip calendar and insurance verification records.
• Communicate with families and staff regarding appointment updates and transportation needs.
• Handle last-minute transportation requests and ensure all required documentation is completed.
• Supervise medical records staff in the absence of the Administrative Manager.
• Delegate tasks, track completion, and ensure department efficiency.
• Assist with audits, reports, inventory tracking, and spreadsheets.
• Prepare legal medical records and ensure all documentation is accurate.
• Maintain and track invoices, mailing records, and authorization logs.
• Follow HIPAA protocols in handling sensitive legal and medical information.
• Provide receptionist support and assist with medical records clerical tasks.
• Deliver unit supplies and maintain accurate filing systems.

A *5-star* rated skilled nursing facility located in Orange County, New York, that has been trusted by families to care for their loved ones for more than 30 years. We have maintained the highest regard for our mission to provide high quality care to all individuals with respect and compassion through a team approach that focuses on personalized goals in achieving maximum potential and quality of life.

• Minimum High School Diploma or High School Equivalent
• Office working experience in a healthcare setting (hospital, nursing home, or medical office) preferred.
• Knowledge of medical terminology, EMR systems, and HIPAA regulations.
• Strong communication, time management, and multitasking abilities.
• Proficiency in Microsoft Office and secure document handling.
• Ability to manage sensitive information with confidentiality and professionalism
• Exemplary customer service skills
• Attention to detail  and ability to handle sensitive information securely.
• Excellent communication skills, both verbal and written.
• Covid-19 vaccinations are encouraged but NOT MANDATED; we continue to offer COVID-19 vaccination based on eligibility guidance from CDC

We are an Equal Opportunity Employer, celebrate diversity, & are committed to creating an inclusive work environment for all! We comply with disability laws and provides reasonable accommodations for applicants and employees. For assistance with the application, interview process, job functions, or employment benefits, contact the facility directly by calling 845.343.0801 and asking to speak to the HR Department or email us at HR@mprhc.com

*Disclaimer: This is a general job summary for advertisement purposes only. A full comprehensive job description can be provided upon request or during the hiring process.