Assistant Store Manager
Description

POSITION TITLE: Automotive Assistant Store Manager

REPORTS TO: Store Manager

DEPARTMENT: Service


POSITION SUMMARY: The Automotive Assistant Store Manager assists the store manager in overseeing the performance and operations of the store.


Essential Job Functions:

  • Assists the Store Manager in overseeing the performance and operations of all aspects of 
  • the store including both the retail and commercial businesses.
  • Helps lead a team of talented service and sales professionals in a fast paced environment 
  • and cultivate a We Can Do That culture.
  • Mentors, coaches and motivates teammates to develop their technical and leadership 
  • skills.
  • Drives store sales by achieving overall business performance objectives, including sales 
  • and productivity goals.
  • Establishes new customer accounts through networking, cold-calling, referrals, and office 
  • generated leads.
  • Maintain existing customer base by providing the highest level of customer services.
  • Provides helpful, friendly, and respectful customer service to all customers with a We 
  • Can Do That attitude.
  • Ensures the team maintains a safe and clean work environment.
  • Ensures the retail store is clean and professional in appearance to customers.
  • Communicates clearly to serve as the liaison between technicians and customers.
  • Creates work schedules and manages service center work flow.
  • Monitor and inspect production procedures and equipment to ensure the highest level of 
  • quality.
  • Other duties as assigned.
Requirements

Position Requirements:

  • Previous management experience in automotive service and repair. 
  • Comprehensive understanding of the automotive service market.
  • ASE certifications and/or a technical school degree are preferred but not required.