The Integrated Master Schedule (IMS) NIPR/JWICS Application Administrator and Scheduler is responsible to operate, enhance, and maintain the existing project server application called Integrated Master Schedule (IMS) developed using Microsoft (MS) SharePoint and MS Project Server 2016. Support includes MS Project Server Infrastructure Administration, MS SQL Administration and Support, MS Project Server System Administration, IMS/MS Project Application Support, and MS Project/Reporting Services Application Support. Support also includes developing a plan for migration of IMS to a cloud environment. The Integrated Master Schedule (IMS) Support will implement, operate, and maintain IMS – JWICS for SSC.

Key Responsibilities:

MS Server and Infrastructure Administration: 

   - Operate and maintain the IMS Servers 

   - Monitor and optimize infrastructure performance

   - Provide recommendation when additional hardware/features are needed to improve performance and reliability

MS Server and Infrastructure Administration: 

   - Operate and maintain the IMS Servers 

   - Monitor and optimize infrastructure performance

   - Provide recommendation when additional hardware/features are needed to improve performance and reliability

MS SQL Administration and Support:

   - Install and upgrade database server and application tools 

   - Allocate system storage and plan storage requirements for the database system 

   - Modify the database structure as necessary 

   - Manage access and maintain system security

   - Monitor and optimize the performance of the database

   - Back-up and restore databases 

   - Contact database vendor for technical support 

   - Generate various reports by querying from database as needed

MS Project Server System Administration:

   - Maintain the site collections and create new site collections 

   - Create user accounts and perform account management activities

   - Create and monitor backup jobs

   - Mirror site settings on Project Quality Assurance (QA) system

   - Maintain system availability and service level uptimes as identified in paragraph 3.2.1

   - Support MS Project Server and MS SharePoint software upgrades, security patches, and activations of services 

   - Maintain permissions model

IMS and MS Project Application Support:

   - Provide customer support in line with paragraph 3.1. for IMS such as MS Project/Project Professional application functionality support and Project Workspace Area user support 

   - User account creation, activation, and deactivation and permissions management 

   - Collaborate with schedulers, users, and/or leadership to maintain/enhance schedules and workspaces 

   - Support new schedule requests 

   - Support reorganizations 

   - Maintain and update IMS System Operation Guidebooks 

   - Support meetings concerning IMS 

   - Maintain permissions model 

   - Provide training to include Project Professional, IMS End User, and Program Management with IMS 

Implementation:

   - Implement, integrate, and document the IMS for SSC on the JWICS network to mirror the NIPRNet instance:

          • Create, set up, and configure new IMS site collection on JWICS

          • Create and deploy web part solutions on IMS – JWICS site collection 

          • Import and retrofit current IMS – NIPRNet schedules, and develop additional schedules to incorporate classified information on JWICS 

          • Collaborate with SSC schedulers and leadership to develop and deploy classified program schedules and fully integrate them with imported NIPRNet schedules 

          • Produce and deliver IMS – JWICS System Operation Guidebooks

          • Import and configure existing IMS – NIPRNet reports to fit IMS – JWICS

          • Update and deploy web part solutions on site collections 

          • Import and configure the following IMS – NIPRNet reports on IMS – JWICS 

          • Update reports to include classified schedules 

          • Develop a procedure to import the IMS – NIPRNet schedules into JWICS at least monthly 

          • Provide user training, support meetings with customer, and provide end-user support 

          • Track the status of development and implementation in a monthly JWICS IMS Status Report. Report shall be available for Government review 5 working days after the end of each month and presented at the monthly PMR until IMS – JWICS development is completed

IMS – JWICS Support: 

   - Operate, enhance, and maintain IMS - JWICS developed using MS SharePoint and MS Project Server

   - Support shall include MS Project Server Infrastructure Administration, MS SQL Administration and Support, MS Project Server System Administration, IMS/MS Project Application Support, and MS Project/Reporting Services Application Support 

   - Support recurring imports of IMS schedules into JWICS from NIPRNet

   - Implement procedures and a schedule to import schedules on a recurring basis

• 10+ years of experience. Project Server SME
• Education: A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution fulfills the educational requirement for this WRC and/or ten (10) years of relevant experience in Microsoft Project Server 
• Clearance: TS-SCI
• Training: SharePoint / Project Server