Position Summary:

Under the supervision of the Lead Resident Assistant (RA), the Resident Assistant plays a critical role in providing our guests with supportive assistance, ensuring a safe, welcoming, and clean environment. The RA responsibilities include offering direct care, assisting with daily activities, and connecting residents to essential services and resources. The Resident Assistant is integral to maintaining a supportive atmosphere and addressing the diverse needs of individuals in our care.

Core Competencies:

• Culturally sensitive to the social, psychological, and healthcare needs of the vulnerable populations serviced.
• Strong organizational, interpersonal, and communication skills in order to meet deadlines and handle multiple tasks.
• Demonstrates a high level of productivity while remaining calm and effective under pressure.
• A self-starter with demonstrated ability to work independently, as well as with multidisciplinary teams and co-workers.
• Ability to maintain a high level of poise and professionalism in all circumstances.

Duties and Responsibilities:

• Commitment to the Mission, Vision, and Values of the brothers of St. John of God as witnessed through Camillus House in serving the needs of the underserved populations. Camillus House integrates the following values in every aspect of service:
• Hospitality:  Welcoming all with “Hi, how can I help you today” with a smile and eye contact. 
• Respect:  Raising the dignity of another by recognizing they have been created in the image of their God.
• Spirituality:  Creating a safe space for another to seek balance of mind, body and spirit in their life. 
• Quality:  The talents you bring to Camillus will be fulfilled 100%.
• Responsibility:  Recognizing and respecting that all is a gift of God, and we are called to hear the cry of the earth for protection. 
• Welcome, orient, and process new and former residents to the shelter in a hospitable manner.
• Assist residents with accessing food, clothing, and other essential services.
• Conduct daily room inspections and document irregularities.
• Frequent monitoring of all structures and units and document any maintenance repairs needed.
• Supervise and enforce shelter rules and regulations.
• Maintain accurate report records and documentation and follow up on any concerns from the previous shift regarding safety and health.
• Answer phones and take messages when necessary.
• Inform supervisor of any problems that take place in the evening and early morning hours.
• Assist clinical staff with urinalysis.
• Other duties as requested.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing job duties, an employee is required to stand, walk, and use hands/fingers. May occasionally lift and move up to 25 lbs., clean (sit, bend/twist neck, bend/twist waist, squat, climb, balance, stoop, crouch, reach, handle, kneel, crawl, reach above/below shoulder height, repetitive movements, wipe, sweep, dust, mop). Specific vision abilities required by the position include close vision, color vision.

Work Environment:
The noise level of the work environment can range from low to moderate.

Work Schedule:
Non-Remote Position
Full-time: Monday-Friday from 6:00 am-2:30 pm.
Ability to work a flexible work schedule (i.e., evenings, weekends, holidays, and on-call), as needed.

• Ability to understand and practice the mission of Camillus House.
• Education: High school diploma or equivalent.
• Language: Proficiency in oral/written English; bilingual; (Spanish preferred); additional languages a plus (i.e., Creole).
• Experience: Minimum of one (1) year working with homeless populations and people struggling with mental health disorders.
• Compassionate and empathetic personality.
• Valid FL Driver License with clean driving record and be legally authorized to work in the United States.
• Successful completion of a toxicology test, Level II screening, local background screenings, and OIG.
• Skills: Excellent communication and interpersonal skills. Computer literacy (Microsoft Suite, Word, Excel) required. Strong problem-solving and conflict resolution skills.