UF-Fullfillment is seeking a detail-oriented and proactive Operations Assist to support our  fulfillment and warehouse operations in. This role involves assisting with daily order processing inventory management,record -keeping , coordinating shipments, maintaining records, and ensuring smooth communication between, customers, and internal teams.Such as phone, email, and online platforms, to resolve issues and provide help

• Answer Customer inquiries regarding Schedules,routes and service availabitly 
• Provide real-time updates to customers regarding delays, cancelations, and any changes to Scheduled Services
• Communicate with customers, and internal teams to ensure timely deliveries.
• Maintain accurate records of shipments and compliance documentation.
• Support the Operations Manager with administrative tasks and reporting.
• Monitor and track freight movement to address any delays or issues.
• Follow up with Customers to ensure that issues are resolved and that they are satisfied with the service received.
• Ensure compliance with company policies and industry regulations.
• Assist in problem-solving and troubleshooting operational challenges.

• Previous experience in 3PL, logistics, preferred.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and      verbal.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Support System (WMX)  
• Ability to work independently and collaboratively as      part of a team.