Provides grief support services to YoloCares’ and community clients and coordinates the YoloCares for Kids programs/services with developmentally appropriate support for children and teens. Offers classes and workshops on grief-related topics. Supports the work of Center for Loss & Hope.

Essential Duties and Responsibilities

• Coordinates registration, attendance, and follow-through for YoloCares for Kids (YCKids) programs, and partners with other YoloCares staff to promote programs.
• Provides short-term individual telephone, and in-office anticipatory and grief support to the children and teens of YoloCares patients and clients.
• Participates in the review and amendment of on-going Plans of Care for individuals enrolled in YCKids individual programs.
• Provides short-term, developmentally appropriate anticipatory loss and grief groups for YoloCares adult clients and the wider community.
• Makes referrals to community resources as appropriate.
• Consults with the Center Manager regarding current complex cases to assess client’s needs and develop and implement support and/or follow a Plan of Care.
• Documents all interventions according to YoloCares policies and procedures and meets required time frames for their completion.
• Trains and provides on-going support to YCKids volunteers.
• In consultation with the Center Manager, offers classes, workshops, and presentations on grief-related topics. 
• Participates in performance improvement activities related to processes and outcomes of the Center for Loss and Hope services, as requested by the Center Manager.
• In consultation with the Center Manager, develops new grief support programs and services as needed, and assists with grant funding deliverables. 
• With other team members helps maintain our EMR, implement our CLH Global Plan of Care, and ensure compliance with policies/procedures, and Joint Commission standards. 
• Performs other specific assignments as assigned.

Professional and Technical Knowledge Development

• Identifies professional education needs, seeks and participates in formal educational programs and/or other training avenues (i.e. reading articles/books, viewing webinars, etc.) to meet these needs.
• Exercises professional boundaries, self-awareness and self-care.
• Capable of honoring, appreciating, and advancing the Agency’s commitment to diversity, equity, inclusion, and belonging. 
• Demonstrates and continually develops an individual and team-approach working style which fosters excellent communication, respect, integrity, and professionalism. Effectively uses conflict resolution and problem-solving skills.
• Participates in the evaluation(s) of own performance by identifying strengths and weaknesses and developing a plan to build upon strengths and improve areas of weakness.
• Endeavors to meet all standards of conduct outlined in the YoloCares standards of conduct and performance.

• Master’s degree in counseling, social work, or spiritual care; certification in grief support theory and practice; or a resume showing equivalent experience.
• Ability to communicate well in English (spoken and written) is required. Proficiency in Spanish is welcomed.
• Ability to assess grief severity, self-harm risk, and appropriate client grief interventions required.
• Strong computer skills, including Excel, Word, and Outlook. 
• Experience and skills in facilitating grief support groups.
• Compliance with agency’s mandated reporting policy.
• Ability to successfully meet agency background screening requirements.
• Strong knowledge and skills in the provision of emotional support for children and youth who are experiencing acute and/or complex grief or emotional crisis.
• Experience and skills in the provision of grief support groups.
• Knowledge of agency’s mandated reporting policy.
• Ability to successfully meet agency background screening requirements.
• Capacity to facilitate regular team meetings to promote collaboration, share resources, and address challenges. 
• Ability to conduct periodic reviews of case files and service plans to ensure compliance and quality of care.
• Willingness to train in trauma informed care, cultural competence, evidence-based practices for care management, and/or healthcare best practices. 
• Ability to learn and understand ECM and CS services and CalAIM initiatives. 
• Proficiency in data management and reporting tools.
• Able to hear, speak, read, write, and type well enough to perform required job duties.
• Able to lift and carry up to 15 pounds.
• If driving on YoloCares business, must have a valid California driver’s license and state-required automobile insurance.
• Must be willing and able to flex hours to meet occasional appropriate business needs during evenings or weekends. 

 YoloCares is an equal opportunity employer and prohibits discrimination  and harassment of any type without regard to race, color, religion, age,  sex, national origin, disability status, genetics, protected veteran  status, sexual orientation, gender identity or expression, or any other  characteristic protected by federal, state, or local laws.