Springs Rescue Mission is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

SUMMARY OF POSITION:

This position has on-going openings without a deadline for applications.

Springs Rescue Mission considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of SRM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. The person in this role will coordinate with Hope Program staff and SRM staff to encourage and promote a safe and supportively accountable environment in Hope Program Housing that promotes the campus philosophy as well as ensuring smooth operation the Hope Program on SRM campus. Program Coordinators should aim to create supportive and accountable relationships that model Christ likeness in patience, kindness, and hospitality that encourages an atmosphere of mercy, grace, and authenticity with all clients of SRM. In this role, you are responsible for working with staff and clients to facilitate Hope Program policies and procedures along with understanding and upholding campus regulations, guidelines, and core values. In addition, this role is responsible for properly collecting and tracking client data.

DUTIES & RESPONSIBILITIES:

• Collaborate with Hope Program Staff to establish and implement Hope Program policies and procedures that advance the Hope Program and encourage overall safety and security; maintain ongoing communication.
• Provide support, encouragement, and accountability for clients in line with Hope Program policies and procedures and SRM Core Values.
• Take opportunities to build relationship with clients for the purpose of sharing the gospel of Jesus Christ and be available to provide support by praying with/for clients as needed or requested.
• Monitor and ensure clients are accounted for in accordance with regular program service schedule.
• Complies with all information technology training and data privacy requirements: collecting, utilizing, and inputting all client data into current SRM client data tracking systems properly and accurately as required.
• Uphold Hope Program policies and procedures through implementation of case management directives; collect samples for urinalysis, administer breathalyzer as required or needed.
• Submit daily Program Housing Coordinator reports to the Hope Program team documenting activities, incidents, and self-evals in an accurate and timely manner.
• Contact Supervisor in the event of incidents involving dismissal of client or altercations that are not resolved by verbal intervention.
• Provide access to medication and monitor in accordance with Addiction Recovery Service policies and procedures.
• Respond to and diffuse situations before escalation, handle disputes and altercations appropriately.
• Perform random/routine checks of client’s dorms and belongings upon entrance, randomly during client program participation, and exit of Hope Program Housing.
• Maintain orderliness, oversee daily chore schedule of clients to maintain cleanliness and safety of all Hope Program Housing.
• Respond appropriately to emergency situations such as fire, water damage, or accidents. When necessary, complete SRM incident reports.
• Collaborate with SRM Security Team to address issues involving security systems including alarms, fire panel and smoke detectors.
• Maintain order, oversee daily schedule to maintain cleanliness and safety of work area. Place maintenance or I.T. work orders as needed.
• Conducts incremental rounds for fire and security purposes.
• Maintain and understand the Hope Program Housing building evacuation plans. Coordinate with other SRM departments as necessary.
• Attends all required meetings and reviews SRM emails regularly.
• Operate SRM vehicle for client transportation to appointments, Church, and recovery meetings as needed.
• Assists and supports volunteers in their service.
• Duties and responsibilities may be added, deleted, or changed at any time at management's discretion, formally or informally, either verbally or in writing.

EDUCATION/EXPERIENCE:

• Minimum high school diploma or GED, associate degree preferred.
• Previous experience working within a Christian recovery environment desired.

SKILLS AND QUALIFICATIONS:

• Maintains a personal relationship with Jesus Christ and is a constant witness. Christ-centered and compassionate attitude in dealing with people including the homeless and faithfully upholds and exemplifies SRM’s Statement of Faith
• Desire to serve the Lord in ministry to the lost, hungry, cold, and frightened. Be able and willing to exercise compassion and discernment while modeling the pursuit of Christ likeness.
• Ability to handle crisis and unexpected situations with calm and clear thinking, demonstrating good analysis and judgment to bring resolution.
• Trustworthy, reliable, insightful, and perceptive
• Able to maintain confidentiality.
• Knowledge of addiction and recovery preferred.
• Able and willing to honor and uphold the leadership and mission of SRM.
• Thorough, systematic, and organized with regard to security and protocol
• Street knowledge and understanding of anger management highly desired.
• Computer literate, able to use basic office equipment.
• CPR/First Aid experience/current certification preferred.
• Able to read, write and perform basic mathematical computations.
• Two years of sobriety required, if in recovery
• Flexibility in working hours, including on-call availability and willingness to work holidays as they coincide with regular shifts.

WORKING CONDITIONS/PHYSICAL FACTORS:

Occasionally = 1%-33%; frequently = 34%-66%; continuously = 67%-100%.

• Typically works in a programmatic housing environment.
• Occasionally: sitting, must be able to lift up to 40 pounds, bend or stretch, ability to climb stairs, exposure to outdoor or inclement weather
• Frequently: walking, talking, manual dexterity
• Continuously: adequate vision and hearing, good mental condition to withstand consistently medium to high levels of stress

EQUIPMENT/TOOLS USED:

• Computer
• Phone
• Fax
• Copier
• Radio (Walkie Talkie)

Open availability for either shift.

2nd Shift 3:30 pm to 11:30 pm

3rd Shift 11:30 pm to 8:00 am

Schedules for this position are Monday through Sunday 40 hours per week.

Salary & benefits include the following: $17.00 - $18.00/hour, DOE.

* Full benefits package to include: medical benefits with SRM paying 85% of the medical premium, voluntary Dental, Vision, Allstate Accident Plan, SRM-paid Short-Term and Long-Term Disability, Life Insurance, and AD&D. Also offered are 8 paid holidays, 21 days of accruable PTO, paid “Soul Care Retreat” days (up to 4 depending upon availability), and a 403b retirement plan with SRM-match after one (1) year, 100% vested beginning DOH; (Benefits are subject to change based on reevaluation or benefit plan changes annually.)

*Benefits begin at 1st month after completing a full 30 days of employment (I.E. start date 4 January 2021, benefits initiate 1 March 2021) of the following month.

This position has on-going openings without a deadline for applications.